Negate ‑ Bot Protection
Negate Bot Protection for Shopify
Rating
4.0
feedback
31
chart
#3,784
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
13%
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Less than a month
55%
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Less than a year
29%
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More than a year
0%
Reviews Summary
Negate Bot Protection has received a mix of positive and negative reviews from users. Positive aspects highlighted include the effectiveness of the app in blocking bot traffic, the detailed dashboard showing visitor IPs and locations, adjustable protection settings, good communication with the support team, and the convenience of the Shopify app installation. Users have also praised the app for providing accurate analytics, responsive customer support, and customizable solutions tailored to their needs. On the other hand, negative reviews mentioned issues such as the app not working effectively in preventing bot accounts, slow support responses, and concerns about the app blocking legitimate traffic. Some users also expressed dissatisfaction with the pricing structure and the impact on site traffic and sales.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 17, 2025
We've been using the Negate website dashboard since 2022, and it’s been a game-changer in blocking bot traffic from our Facebook and Instagram ads. At one point, we accidentally disabled Negate protection and immediately saw a drop in conversion rate. As soon as we re-enabled Negate protection, our conversions went back up, clear proof that it works!! The dashboard is detailed, showing visitor IPs, locations, and whether they’re human or bots. We also love that the protection settings are adjustable, allowing us to redirect bots, use advanced AI, and implement fingerprinting for even better filtering. Plus, Taylor is always quick to respond and incredibly helpful. We just installed the official Shopify app for convenience, and it was a simple switch. Highly recommend for anyone wasting ad spend on bot traffic!
Aug. 31, 2024
Pues es la que "mejor funciona" de todas las apps de este tipo, el único detalle es que ya van dos veces en dos semanas que se tiene instalada que deja de funcionar. Desgraciadamente no cuentan con soporte de forma directa para que puedan resolver los problemas facilmente.
July 27, 2024
Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!
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