
Negate ‑ Bot Protection
Negate Bot Protection for Shopify
Rating
4.1
feedback
24
chart
#3,867
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
Negate Bot Protection has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the effectiveness of the app in blocking bot traffic, the detailed dashboard showing visitor IPs and locations, customizable protection settings, and responsive customer support. Users have also praised the app for improving their analytics accuracy and overall website security. On the other hand, negative feedback revolves around issues such as the app not working as expected, slow support responses, and concerns about the app blocking legitimate traffic. Some users also mentioned confusion regarding billing and the app's impact on site performance.
Highlights
All reviews
March 17, 2025
We've been using the Negate website dashboard since 2022, and it’s been a game-changer in blocking bot traffic from our Facebook and Instagram ads. At one point, we accidentally disabled Negate protection and immediately saw a drop in conversion rate. As soon as we re-enabled Negate protection, our conversions went back up, clear proof that it works!! The dashboard is detailed, showing visitor IPs, locations, and whether they’re human or bots. We also love that the protection settings are adjustable, allowing us to redirect bots, use advanced AI, and implement fingerprinting for even better filtering. Plus, Taylor is always quick to respond and incredibly helpful. We just installed the official Shopify app for convenience, and it was a simple switch. Highly recommend for anyone wasting ad spend on bot traffic!
July 27, 2024
Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!
July 26, 2024
I have been searching for years for an affordable way to deal with bots on our site. Our analytics were useless with these bots and it was very frustrating not to be able to make decisions due to this issue. Finally I found Negate Bot and I couldn't be happier. Our analytics are on point now and their team was amazing in helping me to understand what we were dealing with. There are bot protection softwares out there that are very much overpriced. Negate Bot is reasonable and will get you the results you want. Doreen - COO BurjuShoes.com
March 22, 2024
Negate has been a game changer for our team. The staff here are friendly, and responds nearly 24/7 365. I can tell you that without the Negate team we would be spending a lot more on neg traffic. This team even helped provide custom coding to work around our theme as well as to further aid with the bot traffic volume that we had.
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