Rating
4.2
feedback
29
chart
#3,336
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
3%
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Less than a month
48%
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Less than a year
45%
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More than a year
0%
Reviews Summary
Negate Bot Protection has received a mix of positive and negative reviews from users. On the positive side, many users have praised the app for effectively blocking bots and improving the accuracy of their analytics. The customer support, particularly from Taylor, has been highlighted as responsive, knowledgeable, and helpful. Users appreciate the features like unlimited API requests, custom code solutions, and dedicated account managers. The app's ability to redirect bots and provide reliable metrics for marketing strategies has been a game-changer for some businesses. However, on the negative side, some users have faced issues with the app not working as expected, slow support responses, and concerns about the cost and effectiveness of the protection. There have been instances where users felt that the app blocked legitimate traffic along with bots, leading to a drop in sales. Overall, Negate Bot Protection seems to be a valuable tool for combating bot traffic but may require careful setup and monitoring to avoid any negative impact on legitimate traffic and sales.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 31, 2024
Pues es la que "mejor funciona" de todas las apps de este tipo, el único detalle es que ya van dos veces en dos semanas que se tiene instalada que deja de funcionar. Desgraciadamente no cuentan con soporte de forma directa para que puedan resolver los problemas facilmente.
July 27, 2024
Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!
July 26, 2024
I have been searching for years for an affordable way to deal with bots on our site. Our analytics were useless with these bots and it was very frustrating not to be able to make decisions due to this issue. Finally I found Negate Bot and I couldn't be happier. Our analytics are on point now and their team was amazing in helping me to understand what we were dealing with. There are bot protection softwares out there that are very much overpriced. Negate Bot is reasonable and will get you the results you want. Doreen - COO BurjuShoes.com
March 22, 2024
Negate has been a game changer for our team. The staff here are friendly, and responds nearly 24/7 365. I can tell you that without the Negate team we would be spending a lot more on neg traffic. This team even helped provide custom coding to work around our theme as well as to further aid with the bot traffic volume that we had.
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