Negate ‑ Bot Protection for Shopify

Negate ‑ Bot Protection

Negate Bot Protection for Shopify

Developer
View on App Store

Rating

4.2

feedback

29

Reviews

chart

#3,819

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    48%
  • Less than a year
    45%
  • More than a year
    0%

Reviews Summary

Negate Bot Protection has received a mix of positive and negative reviews from users. Positive aspects highlighted include the effectiveness of the app in combating bot traffic, the excellent customer support provided by the team, and the impact on improving website analytics and security. Users appreciate the personalized assistance, quick responses, and the ability of the app to block malicious bots effectively. On the other hand, negative feedback revolves around issues such as occasional app malfunctions, lack of direct support for resolving technical problems promptly, and concerns about the accuracy of cost-saving estimates provided by the app. Some users also mentioned challenges with understanding the app's functionality and experiencing drops in site traffic and sales while using the app.

Highlights

Effectiveness in combating bot traffic and improving website security
Excellent customer support and personalized assistance
Concerns about app malfunctions and technical support
Challenges with understanding app functionality and accuracy of cost-saving estimates
Impact on site traffic and sales

Rating Breakdown

  • 5
    83% (24 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    7% (2 ratings)
  • 1
    7% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Eccellente applicazione contro i bot! Ottimo strumento!

Using app

--

Total reviews

3

Average rating

5.0

2 / 5 Share

Aug. 31, 2024

Pues es la que "mejor funciona" de todas las apps de este tipo, el único detalle es que ya van dos veces en dos semanas que se tiene instalada que deja de funcionar. Desgraciadamente no cuentan con soporte de forma directa para que puedan resolver los problemas facilmente.

Using app

12 days

Total reviews

10

Average rating

1.4

5 / 5 Share

July 27, 2024

Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!

Using app

11 months

Total reviews

6

Average rating

4.7

5 / 5 Share

July 26, 2024

I have been searching for years for an affordable way to deal with bots on our site. Our analytics were useless with these bots and it was very frustrating not to be able to make decisions due to this issue. Finally I found Negate Bot and I couldn't be happier. Our analytics are on point now and their team was amazing in helping me to understand what we were dealing with. There are bot protection softwares out there that are very much overpriced. Negate Bot is reasonable and will get you the results you want. Doreen - COO BurjuShoes.com

Using app

18 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 22, 2024

Negate has been a game changer for our team. The staff here are friendly, and responds nearly 24/7 365. I can tell you that without the Negate team we would be spending a lot more on neg traffic. This team even helped provide custom coding to work around our theme as well as to further aid with the bot traffic volume that we had.

Using app

9 months

Total reviews

8

Average rating

5.0

All reviews

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