Negate ‑ Bot Protection
Negate Bot Protection for Shopify
Rating
4.4
feedback
44
chart
#3,810
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
41%
-
Less than a year
36%
-
More than a year
14%
Reviews Summary
The reviews for the Negate app on Shopify are mostly positive, highlighting the app's effectiveness in blocking bot traffic and improving ad performance. Users appreciate the exceptional support provided by the team, particularly mentioning Kai's prompt and informative responses. The app has been described as a game-changer for many businesses, offering peace of mind and significant reduction in bot activity. However, there are a few negative reviews mentioning issues with the app not working as expected, blocking ad crawlers, and difficulties in setting rules based on bot trends.
Highlights
Review RSS Feed
All reviews
Nov. 24, 2025
Title: Life-saver for our small Dutch family shop Review: We’re a tiny family webshop that only sells in the Netherlands & Belgium. A few days ago we suddenly got hit hard by a targeted bot attack (dozens of bots every few minutes from Russia, Brazil, USA, Ukraine, etc.) plus spam and threatening messages on other platforms. It was extremely stressful. Within minutes after contacting support, Kai and the senior dev team jumped in. They first helped me get the attack under control and then personally added custom backend logic to block ALL traffic outside NL/BE – something that isn’t even a standard feature. The difference was immediate and total peace of mind. Kai’s support was fast, friendly, patient and genuinely caring. He took the time to explain everything and made sure we felt safe again. Negate didn’t just protect our store; they protected our little family business when we needed it most. If you run a small Shopify store and ever get targeted, these are the people you want on your side. 100 % recommended. Thank you Kai & team – you’re absolute heroes!
Nov. 17, 2025
Negate has made a HUGE difference in the performance of our ads since we installed it ≈ 18 months ago. For years, bot-triggered events had been sent back to ad platforms and drowning out legitimate signal with noise, but within days of install we started seeing a *massive* improvement in traffic quality because now only human-triggered events were being passed back to Meta, Google, et al. I've also been repeatedly impressed by Negate's prompt replies to CS inquiries and the care they've taken in thoroughly researching issues I've brought to their attention in order to provide top-notch customer service.
Nov. 17, 2025
I installed this app over the weekend and emailed support with questions. I was not expecting to receive an answer over the weekend; however, they did answer right away! I'm looking forward to having better success with my ads now. Thank you for the great support, Kai and team!
Nov. 11, 2025
Kai from Negate was a great help in setting up our accounts and resolving issues in a timely manner. Thanks Kai!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more