Negate ‑ Bot Protection
Avoid inflated analytics and marketing fraud by blocking bots.
Rating
4.5
feedback
48
chart
#3,908
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
2%
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Less than a day
4%
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Less than a month
42%
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Less than a year
40%
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More than a year
12%
Reviews Summary
Negate is a highly effective app that has received overwhelmingly positive reviews from Shopify store owners. The app is praised for its ability to block bot traffic effectively, leading to a significant decrease in fake visits and an improvement in sales conversion rates. Customers appreciate the personalized support provided by the team, particularly mentioning Kai and Taylor for their responsiveness and assistance in resolving bot-related issues. The app is commended for its quick response to customer inquiries, thorough research into issues, and the overall peace of mind it brings to small businesses facing targeted bot attacks. However, there are a few negative reviews mentioning issues with the app not identifying bots accurately, causing ad costs to increase, and difficulties in communication and billing practices.
Highlights
All reviews
Feb. 2, 2026
This app has been a game changer for us. After months of dealing with completely unreliable data, our analytics finally make sense again. We were heavily affected by thousands of bots from China, Russia, and Singapore that polluted our analytics for months. Shopify’s built-in human/bot filter did almost nothing to stop this. As a result, not only our analytics but also our Google and Meta pixels were severely contaminated, leading to degraded campaign performance and bad optimization decisions. Since using this app, all of these issues are fully resolved. The bot traffic is effectively filtered out, our data is clean again, and our tracking pixels are finally reliable. Performance insights are accurate, and decision-making is back on solid ground. We are extremely happy with this app. It solved a critical problem that Shopify itself could not, and it delivered exactly what it promised.
Jan. 9, 2026
This app is incredibly effective and absolutely essential for any Shopify store! Kai is attentive, extremely responsive, and we no longer have any issues with fake visits or bots. A huge thank you to the whole team!
Jan. 8, 2026
We found Negate when we were struggling with consistent bot activity on our site. We installed it and instantly saw a 15% decrease in traffic, but sales stayed constant, CVR shot up. Negate helped us block all the bad traffic, but keep all the good! And more than that, Taylor and team have been incredibly helpful giving us personalized support and helping apply their technology to our specific challenges - it's made a huge difference! Highly recommend this software and this team!
Nov. 24, 2025
Title: Life-saver for our small Dutch family shop Review: We’re a tiny family webshop that only sells in the Netherlands & Belgium. A few days ago we suddenly got hit hard by a targeted bot attack (dozens of bots every few minutes from Russia, Brazil, USA, Ukraine, etc.) plus spam and threatening messages on other platforms. It was extremely stressful. Within minutes after contacting support, Kai and the senior dev team jumped in. They first helped me get the attack under control and then personally added custom backend logic to block ALL traffic outside NL/BE – something that isn’t even a standard feature. The difference was immediate and total peace of mind. Kai’s support was fast, friendly, patient and genuinely caring. He took the time to explain everything and made sure we felt safe again. Negate didn’t just protect our store; they protected our little family business when we needed it most. If you run a small Shopify store and ever get targeted, these are the people you want on your side. 100 % recommended. Thank you Kai & team – you’re absolute heroes!
Nov. 17, 2025
Negate has made a HUGE difference in the performance of our ads since we installed it ≈ 18 months ago. For years, bot-triggered events had been sent back to ad platforms and drowning out legitimate signal with noise, but within days of install we started seeing a *massive* improvement in traffic quality because now only human-triggered events were being passed back to Meta, Google, et al. I've also been repeatedly impressed by Negate's prompt replies to CS inquiries and the care they've taken in thoroughly researching issues I've brought to their attention in order to provide top-notch customer service.
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