Negate ‑ Bot Protection for Shopify

Negate ‑ Bot Protection

Negate Bot Protection for Shopify

Developer
View on App Store

Rating

3.8

feedback

30

Reviews

chart

#4,509

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    47%
  • Less than a year
    47%
  • More than a year
    0%

Reviews Summary

Negate Bot Protection has received a mix of positive and negative reviews from users. Positive aspects highlighted include the effectiveness of the app in combating bot attacks, the excellent customer support provided by the team, and the impact on improving website security and analytics. Users appreciate the personalized assistance, quick responses, and the innovative features like bot redirection. On the other hand, negative reviews mention issues such as the app not working as expected, delays in support responses, and concerns about the cost and effectiveness of the protection. Some users experienced a drop in site traffic and sales while using the app, leading to dissatisfaction.

Highlights

Effectiveness in combating bot attacks and improving security
Excellent customer support and personalized assistance
Innovative features like bot redirection
Concerns about app not working as expected and delays in support responses
Impact on site traffic and sales

Rating Breakdown

  • 5
    80% (24 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    7% (2 ratings)
  • 1
    10% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 26, 2024

Not useful

Using app

--

Total reviews

18

Average rating

1.5

5 / 5 Share

Nov. 15, 2024

Eccellente applicazione contro i bot! Ottimo strumento!

Using app

About 2 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Aug. 31, 2024

Pues es la que "mejor funciona" de todas las apps de este tipo, el único detalle es que ya van dos veces en dos semanas que se tiene instalada que deja de funcionar. Desgraciadamente no cuentan con soporte de forma directa para que puedan resolver los problemas facilmente.

Using app

12 days

Total reviews

10

Average rating

1.4

5 / 5 Share

July 27, 2024

Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!

Using app

11 months

Total reviews

7

Average rating

4.7

5 / 5 Share

July 26, 2024

I have been searching for years for an affordable way to deal with bots on our site. Our analytics were useless with these bots and it was very frustrating not to be able to make decisions due to this issue. Finally I found Negate Bot and I couldn't be happier. Our analytics are on point now and their team was amazing in helping me to understand what we were dealing with. There are bot protection softwares out there that are very much overpriced. Negate Bot is reasonable and will get you the results you want. Doreen - COO BurjuShoes.com

Using app

18 days

Total reviews

4

Average rating

4.8

All reviews

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