Negate ‑ Bot Protection for Shopify

Negate ‑ Bot Protection

Avoid inflated analytics and marketing fraud by blocking bots.

Developer
View on App Store

Rating

4.5

feedback

55

Reviews

chart

#3,720

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    47%
  • Less than a year
    35%
  • More than a year
    11%

Reviews Summary

Negate is a Shopify App that has received mixed reviews from ecommerce merchants. Positive aspects highlighted in the reviews include the app's effectiveness in reducing bot traffic, providing clean and reliable data for analytics, and offering exceptional customer support. Users appreciated the hands-on approach of the team, especially Kai and Taylor, in resolving issues and providing personalized assistance. The app was praised for its ability to block unwanted traffic and improve the overall performance of online stores. However, some negative aspects mentioned in the reviews include billing issues post-uninstallation, lack of accurate bot identification in certain cases, and occasional technical glitches affecting functionality. Despite these drawbacks, many users still recommended Negate for its valuable features and support.

Highlights

Effectiveness in reducing bot traffic and improving data accuracy
Exceptional customer support and personalized assistance
Billing issues post-uninstallation and technical glitches
Inaccurate bot identification in some cases
Recommendations from users

Rating Breakdown

  • 5
    84% (46 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    5% (3 ratings)
  • 1
    9% (5 ratings)

Reviews with Text

  • 96% (53)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2026

Our conversion numbers were taking a huge dive because of all of the China bot traffic. We installed Negate and saw them start being blocked right away but it was still only catching about half of them. I reached out to their customer service team and got a quick response from Kai who initiated a block on all China traffic and helped explain what was happening. Now we are on our way to clean analytics. Thank you Kai and Negate!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2026

Negate has been incredibly helpful during a recent bot attack on our site. We were dealing with a large volume of traffic coming from overseas, and their platform made it easy to quickly identify and take action. What really stood out, though, was the level of support. Kai, the owner, has been extremely hands-on throughout the entire process — responsive, proactive, and genuinely invested in helping us resolve the issue. Communication was fast, clear, and solutions-focused at every step. Highly recommend Negate if you’re looking for both a strong tool and a team that truly shows up when it matters.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2026

We were plagued by high numbers of bots , website cloning and card cycling. After adding Negate, our bot traffic is drastically reduced and analytics making more sense. Any concerns or questions were quickly answered by Taylor. Highly recommend!

Using app

27 days

Total reviews

3

Average rating

4.3

5 / 5 Share

March 25, 2026

Kai has been super helpful at solving a bot issue on our website. Our sessions have gone back to normal and everything has been solved! Highly recommend this app! Great communication and did exactly what we needed. Thanks!

Using app

27 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 24, 2026

So good so far.. we've only had It active a few days but so far it seems to be removing the bot traffic from china. Team have been helpful. Hopefully we can cover the cost over the long term.

Store

O'Neill

Using app

13 days

Total reviews

4

Average rating

4.8

All reviews

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