Negate ‑ Bot Protection
The reviews for the Negate - Bot Protection Shopify App are overwhelmingly positive, with users praising the app for effectively blocking bot traffic and improving analytics. Customers appreciate the quick response and excellent customer service provided by Kai and the team. The app has been described as a game-changer for many, helping to clean up data, reduce bot traffic, and protect online stores from unwanted intruders. Users also highlight the personalized support received, with the team going above and beyond to address specific challenges and provide tailored solutions. However, there are a few negative reviews mentioning issues with the app not identifying certain bots correctly and causing problems with ad crawlers, leading to increased ad costs.
Review RSS feed
This App helped us block the bot traffic from our sessions so we could see and evaluate real data. They have been super helpful in getting the right solution for us and I can't recommend them enough.
Amazing results so far. at the begining I didn't see any result and the monthly credit dissapeared in a few hours (I had a severe bot problem), However, Kal came into my life and the fietuned the app so it is making magic right now. Can't be more grateful.
We have had Negate - Bot Protection for quite a while. We added the app originally to protect from Chinese bots that were creating a huge number of abandoned orders. Problem solved. Recently, we changed our website theme and then paused for a short period of time. When we came back, an influx of bots from Ashburn, VA, were skewing our traffic numbers. Kai was quick to respond and eliminate the bots. Great customer service beyond any other! If you want to protect your store from unwanted intruders, I highly recommend this app!
Our conversion numbers were taking a huge dive because of all of the China bot traffic. We installed Negate and saw them start being blocked right away but it was still only catching about half of them. I reached out to their customer service team and got a quick response from Kai who initiated a block on all China traffic and helped explain what was happening. Now we are on our way to clean analytics. Thank you Kai and Negate!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.