Yofi for Shopify

Yofi

Yofi: Stop Return Fraud, FTID Scams, and Policy Abuse with...

Developer
View on App Store

Rating

5.0

feedback

3

Reviews

chart

#10,468

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the YoFi app are overwhelmingly positive, with users praising its ability to provide a risk score for every order and help prevent return fraud. Customers appreciate the convenience of validating missing package claims and identifying potential fraudsters in advance. Additionally, users highlight the app's effectiveness in understanding and communicating with customers without manual effort, thanks to the support from the dedicated YoFi team. Overall, YoFi is described as a game-changer for ecommerce businesses looking to enhance security and customer insights.

Highlights

Risk score for every order and prevention of return fraud
Convenience in validating missing package claims
Efficiency in understanding and communicating with customers
Support from the YoFi team
Enhanced security and customer insights

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2025

Very nice seeing a risk score on every order and I no longer have to worry about return fraud, that's for sure. Whenever I get a "my package never showed up" message, I can validate it here. Don't have to wait until inspection to refund customers because I know in advance who are return fraudsters or abusers. Great all around.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Love this app. We have an extremely lean team and a million different priorities. Yofi lets us understand, segment, and talk to our customers without doing any of the leg work ourselves. Their team is top notch and truly cares about our success. Absolute game changer!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Love YoFi, I would recommend this app to anyone interested in learning more about who is transacting on your site. You might be surprised at how many orders you have placed by bots and bad actors. The service and team behind the product is 10/10 too.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

All reviews

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