Boutiq Personal Video Shopping
The reviews are overwhelmingly positive and emphasize that the app is effective for video-based clienteling and real-time customer engagement. Merchants praise its ability to help them talk customers through products, recommend styles, answer questions, and build shared baskets during calls, which they say improves conversion and is especially valuable for higher-AOV stores. Reviewers also highlight that the app is well designed, easy to use, and backed by a responsive support team that quickly resolves issues. The main negatives are minor and mostly relate to adoption and usage rather than the product itself. One reviewer mentions needing to work out how to funnel more customers into using the service, suggesting that getting customers to engage with the feature can be a challenge. Overall, the feedback suggests the app delivers strong value, with the few concerns centered on driving broader customer usage rather than functionality or reliability.
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Boutiq is awesome. We're above average AOV (~$250) so it's absolutely worth the time to talk customers through the product, show them different options and give them style advice in realtime. Many of our customers aren't particularly digitally confident, so being able to compile a shared basket while they're on the video call is excellent and 100% drives conversion. Right now we're working out how to funnel more of our customers into using the service. 10/10
Great app, great support and overall great team behind this app. The features are great and very easy to work with. We had an issue with one device and they quickly fixed in no time. Highly recommend!
The app is really well designed and provides basic functions for video-clienteling on Shopify! We use it to answer product questions or to recommend styles to customers. Now that everyone is working from home, getting that special one-on-one attention while you shop is key to engaging your customers, and to "meet" them in "person." Highly recommend.
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