Basari Apparel Collection review for Box Music ‑ Background Music
Oct. 23, 2024
I used the free version, but then upgraded to the yearly subscription when it didn't work. Well, that one didn't work either. I sent Box Music an email, but never heard back from anyone. So I uninstalled Box Music. Hopefully, I will receive a refund - 7 day trial.
Developer Reply
We’re sorry to hear about the issues you experienced. We’d like to clarify that we didn’t receive any email or chat messages from you, so we weren’t aware of the difficulties you encountered. Our app is successfully running on over 500 stores, so there may have been a specific issue with your store. Our team already reached out to you and waiting for your response. As you are already using the trial period, no charge is deducted.
Developer
Shopify App Store