Rating
2.0
feedback
1
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#8,362
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Reviews Summary
The BOX NOW Bulgaria app offers seamless integration with Shopify for efficient shipping to parcel lockers, saving time on shipping tasks and allowing merchants to focus on business growth.
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June 19, 2024
This delivery service is gaining lots of traction lately in Bulgaria, however their Shopify integration is half-baked. It is not made with "merchants in mind" and basic options are missing. For example: - delivery costs based on order value can not be set - it could be either always free or always paid. But not free for orders above certain amount; - the locker selection widget on the Thank you page needs improvement: it is not intuitive and on some screens the user needs to scroll-down in order to see see it; - the merchant can't set the shipping rate from Shopify admin and the app is working only with calculated fees. I hope the team will pay a little attention to these comments and update the app sooner than later. Such "minor" issues are actually a blocker for using their shipment service, despite the overall competitive prices.
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