Rating

5.0

feedback

26

Reviews

chart

#2,066

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    23%
  • Less than a month
    50%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The reviews for the Boxi app on Shopify are overwhelmingly positive, with users praising the app's ease of use, clean interface, and excellent customer support provided by Dmitri and Cristina. Users appreciate the one-on-one training sessions offered by the support team and the quick responses to queries. The app's functionality, such as the Build Your Own Box feature, is highlighted as a standout feature that meets the users' needs effectively. Some users also commend the responsiveness of the support team in customizing the app to fit their store's requirements. However, a few users mention that the app may not be as feature-rich as some competitors, but it still delivers on its promises and provides a smooth user experience.

Highlights

Positive customer support and one-on-one training sessions
Ease of use and clean interface
Customizability and responsiveness of the support team
App functionality and effectiveness of the Build Your Own Box feature
Some users mention the app may not be as feature-rich as competitors but still delivers a smooth user experience

Rating Breakdown

  • 5
    100% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (25)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2025

Boxi has been an absolute game-changer for my store. I run a gifting business with a Build Your Own Box experience, and this is the only app that handled everything I needed — custom steps, beautiful UX, easy product organisation, and seamless integration with my theme. What makes it even better is the support. Dmitrii has been incredible fast, patient, and genuinely invested in helping me get the perfect setup. Every question was answered thoroughly and nothing was ever too much trouble. If you’re building gift boxes, hampers, or any kind of mix-and-match product experience, this is hands down the best app on Shopify. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind and detailed review, Lucy!

5 / 5 Share

Nov. 11, 2025

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Guillermo!

5 / 5 Share

Oct. 31, 2025

Outstanding app and very clean UI. The support from Dmitri is excellent, he answers questions very quickly and sometimes out of hours. One to one training was extremely helpful, highly recommend this app.

Store

Proper Pasty Company

Using app

9 days

Developer Reply

Thank you Nigel for the kind review!

5 / 5 Share

Oct. 3, 2025

Dmitri has been extremely helpful with all my questions about setting up the BOXi app. He responds quickly to messages and even scheduled two very useful calls to walk me through the setup, ensuring the app was customized exactly how we wanted it for our store. So far, our experience with the app has been excellent.

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you, Ciara! :)

5 / 5 Share

Sept. 24, 2025

Beyond a five star service. I chose Boxi for the Bundle Builder feature that I am incorporating into my website after considering other offerings. I also read the excellent reviews. I familiarised myself with the offering and took advantage of the 30 minutes session with Dmitri. Dimitri could not have been more helpful, patient and facilitative. He obviously knows his product inside out but in the space of call, he understood my objectives and advised and adapted his app to suit my store's needs. Dmitri then assisted me further by ensuring the necessary infrastructure features were enabled to allow BOXI to work as I wished. An excellent start to using an app that I hope will become an important service for our store.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed and kind review, Tania!

All reviews

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