Rating

5.0

feedback

26

Reviews

chart

#2,796

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    23%
  • Less than a month
    54%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

Boxi is highly praised by users for its user-friendly interface, excellent customer support, and customization options. Users appreciate the seamless integration with Shopify themes, the ability to create custom product configurations, and the responsiveness of the support team, particularly Dmitri. The app is described as a game-changer for businesses offering customizable products like gift boxes and bundles. However, some users mention that the app may not be as feature-rich as other similar apps, but it still delivers on functionality and ease of use. Overall, Boxi receives glowing reviews for its performance and support.

Highlights

User-friendly interface and customization options
Excellent customer support, particularly from Dmitri
Seamless integration with Shopify themes
App functionality and ease of use
Potential lack of advanced features compared to other apps

Rating Breakdown

  • 5
    100% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (24)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2025

Boxi has been an absolute game-changer for my store. I run a gifting business with a Build Your Own Box experience, and this is the only app that handled everything I needed — custom steps, beautiful UX, easy product organisation, and seamless integration with my theme. What makes it even better is the support. Dmitrii has been incredible fast, patient, and genuinely invested in helping me get the perfect setup. Every question was answered thoroughly and nothing was ever too much trouble. If you’re building gift boxes, hampers, or any kind of mix-and-match product experience, this is hands down the best app on Shopify. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind and detailed review, Lucy!

5 / 5 Share

Nov. 11, 2025

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Guillermo!

5 / 5 Share

Oct. 31, 2025

Outstanding app and very clean UI. The support from Dmitri is excellent, he answers questions very quickly and sometimes out of hours. One to one training was extremely helpful, highly recommend this app.

Store

Proper Pasty Company

Using app

9 days

Developer Reply

Thank you Nigel for the kind review!

5 / 5 Share

Oct. 29, 2025

Store

Amai

Using app

6 days

Total reviews

7

Average rating

3.4

5 / 5 Share

Oct. 3, 2025

Dmitri has been extremely helpful with all my questions about setting up the BOXi app. He responds quickly to messages and even scheduled two very useful calls to walk me through the setup, ensuring the app was customized exactly how we wanted it for our store. So far, our experience with the app has been excellent.

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you, Ciara! :)

All reviews

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