Rating

5.0

feedback

26

Reviews

chart

#3,202

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    27%
  • Less than a month
    50%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The Boxi app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by Dmitri and the team. Users appreciate the app's ease of use, clean interface, and functionality for creating customizable box bundles. The support received for setup, customization, and troubleshooting has been described as fast, patient, and thorough. Additionally, users commend the app for its seamless integration with Shopify themes and its ability to meet their specific business needs. Some users mentioned minor suggestions for enhancements, such as adding a search bar within the box builder.

Highlights

Exceptional customer service and support from Dmitri and the team
Ease of use and clean interface
Functionality for creating customizable box bundles
Seamless integration with Shopify themes
Minor suggestions for enhancements like adding a search bar within the box builder

Rating Breakdown

  • 5
    100% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (24)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 13, 2026

Dmitri expertly explained the product functionality. He walked me through the entire setup process and helped me customize the steps. I was so grateful for his time and experience and look forward to working the Boxi app. I know if I have any questions or issues in the future that I will be getting excellent service and response. Thank you!!

Store

Keksi

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Michael!

5 / 5 Share

Nov. 19, 2025

Boxi has been an absolute game-changer for my store. I run a gifting business with a Build Your Own Box experience, and this is the only app that handled everything I needed — custom steps, beautiful UX, easy product organisation, and seamless integration with my theme. What makes it even better is the support. Dmitrii has been incredible fast, patient, and genuinely invested in helping me get the perfect setup. Every question was answered thoroughly and nothing was ever too much trouble. If you’re building gift boxes, hampers, or any kind of mix-and-match product experience, this is hands down the best app on Shopify. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind and detailed review, Lucy!

5 / 5 Share

Nov. 11, 2025

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Guillermo!

5 / 5 Share

Oct. 31, 2025

Outstanding app and very clean UI. The support from Dmitri is excellent, he answers questions very quickly and sometimes out of hours. One to one training was extremely helpful, highly recommend this app.

Store

Proper Pasty Company

Using app

9 days

Developer Reply

Thank you Nigel for the kind review!

5 / 5 Share

Oct. 29, 2025

Store

Amai

Using app

6 days

Total reviews

7

Average rating

3.4

All reviews

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