Rating

4.8

feedback

32

Reviews

chart

#3,560

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    69%
  • More than a year
    28%

Reviews Summary

The reviews for the Branded SMS Pakistan Shopify App are overwhelmingly positive, highlighting its effectiveness in sending automated SMS notifications, order confirmations, and call services. Users appreciate the app's ability to improve communication with customers, reduce return rates, and streamline business operations. The customer support is praised for being highly responsive and cooperative, making the overall experience satisfactory for merchants. However, there was one negative review mentioning a sudden increase in subscription fees without prior notice, leading to dissatisfaction and a request for a refund.

Highlights

Effective automated SMS notifications and order confirmations
Responsive and cooperative customer support
Streamlining business operations
Sudden increase in subscription fees
Reducing return rates and improving communication

Rating Breakdown

  • 5
    97% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Branded SMS Pakistan has been fantastic for our Shopify SMS marketing needs. The service is fast, reliable, and incredibly effective in reaching our customers. A special thanks to Kamran Sahab for his exceptional support and dedication—his guidance made the entire process smooth and hassle-free. Highly recommend their service!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

They are providing most amazing services that helps to grow your brand & one of the best customer services.

Store

7degree

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Have been using the app for some time now and we were able to increase our delivery ratio as the customers were able to receive automated calls instantly once the order was placed.

Store

Elva

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that the app has helped you increase your delivery ratio with instant automated calls for customers. Your support is greatly appreciated!

5 / 5 Share

Oct. 2, 2024

Great App to send automated SMS, and order confirmation calls. Have had a great experience working with them for almost a year. Customer support is highly responsive and very co-operative.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're glad to hear that you’ve had a great experience with the app and that our customer support has been responsive and cooperative. Your support over the past year means a lot to us!

5 / 5 Share

Sept. 27, 2024

The SMS service is very beneficial! I receive updates and notifications immediately, which is quite convenient for me. It helps me stay informed about the status of my orders!

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your feedback! We're glad to hear that our SMS service keeps you informed with immediate updates and notifications. Your convenience is our priority!

All reviews

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