BrandsSync | Dropshipping
Dropship original fashion brands sold on Brandsdistribution
Rating
2.9
feedback
9
chart
#13,730
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
78%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are mixed, with several users expressing dissatisfaction with the lack of support and issues with product syncing and payments. Common complaints include difficulties in getting responses from support, incorrect product quantities being uploaded, and confusion caused by inconsistent product naming and sizing information. On the positive side, some users have noted improvements in the app's stability, speed, and interface over time, making it easier to use and control. Suggestions for improvement include resolving issues with Shopify's 100 variants limit, better syncing with changes on the source website, and offering more flexible payment options. Overall, while some users have had positive experiences with the app's ease of use and automatic product syncing, others have faced challenges with support and product management.
Highlights
Review RSS Feed
All reviews
March 11, 2023
We used their services for about an year, overall was relatively good experience except several glitches in their BrandsSync app, where all products sync was gone and had to delete all products and import them again, which is too much effort for us. However out last subsription payment was charged twice!!! We sent many emails and tried to reach out brandssync, without any success!!! We are very disappointed from their services, actually no services at all. Do not recommend, we dont plan to use them anymore!
Sept. 9, 2022
When you upload the products, the app upload different quantity. If you see 20 pieces, you can see ZERO in your shop... what!?
Dec. 30, 2021
0 support!! I am waiting a week to pay for an order and add the express shipping and no one answers!!! I can't ship the orders I have and causing that losing money.
Nov. 3, 2020
I am using this application. However, there is no standard for the names of the products and especially the size information. The products do not have sufficient descriptions. It does not have a standard size information for shoes numbers. Some shoe sizes are giving in US sizes, some in UK, and some in EU. For example, the Nike - Wmns-Outburst yakkabi number has been sent to you with the US information, U.S. Polo Assn. - NOBIW4156S9_YS1 EU was sent to you, Adidas - YUNG-1 was sent to you by UK. This is causing confusion in my customers. When I gave this feedback to the company, they were not interested either. Just send us a size chart so that we can see which size up to what size.
Aug. 8, 2019
I have been working with this application for almost a year, and I can say that it has become much better, more stable, and faster. The interface is improved. I'm surprised that I can control it through my smartphone because it adaptive. However, there are things that I would like to suggest for improvement: 1. resolve the common issue with Shopify 100 variants limit 2. I noticed the another issue - sometimes when BD changing the structure of the product in their website (for example adding or merge new variant) it don't sync with shopify and the product in Shopify still are in old version, so it needed to be deleted and re-imported again. 3. I would prefer to be able to pay for the app in advance (for me would be convenient to be able to pay annually or half annually) but now it offers only monthly payment.
Thank you for taking the time to share your valuable feedback! We are constantly striving to satisfy our customers’ needs and your suggestions on how to improve the service will help us to provide you the best products that we can. Brandsdistribution Team
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