Brella for Shopify

Brella

We give you added revenue for dealing with returned orders.

Developer
View on App Store

Rating

5.0

feedback

2

Reviews

chart

#15,971

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

Merchants are highly satisfied with the app's customer protection features and claim tracking capabilities. They appreciate the ability to reinvest in customer service and fulfillment to meet customer needs effectively. The app stands out for its proactive approach in resolving issues compared to other similar apps. Additionally, users praise the responsive and helpful support provided by the Brella team during the buildout process.

Highlights

Customer protection and claim tracking features
Reinvestment in customer service and fulfillment
Proactive issue resolution
Responsive and helpful support

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2025

This has been the best app to use to protect purchased for our customers. I can make claims in here to track how many people have had issues. I can reinvest into my customer service and fulfillment to ensure we are getting our customers what they need. Seriously this has been great compared to other apps that kinda feel like they are just taking my customers money and not helping resolve issues.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Brella team has helped with the buildout. This isn't just access to the app. Their team is responsive and so helpful in getting us everything we have needed.

Store

Jovi

Using app

12 months

Total reviews

2

Average rating

4.5

All reviews

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