Brevi Chat, Live or Later for Shopify

Brevi Chat, Live or Later

Live chat with ChatGPT to drive sales, help shoppers instant

Developer
View on App Store

Rating

3.8

feedback

13

Reviews

chart

#10,932

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    15%
  • Less than a year
    62%
  • More than a year
    8%

Reviews Summary

The reviews for the Brevi Chat Shopify App are overwhelmingly positive, with users praising its ease of use, customer support, and effectiveness in improving communication with customers. Many users appreciate the AI responses, customization options, and real-time notifications that help them stay connected with their customers. The app is also commended for its ability to increase sales through chat interactions and provide a more efficient way for customers to reach out. However, there are some minor concerns mentioned, such as occasional delays in updating information and limitations on the number of messages allowed per month.

Highlights

Ease of use and customization options
Effective customer communication and increased sales
Real-time notifications and efficiency
Minor concerns about delays and message limits
Positive feedback on customer support

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 12, 2024

This is a good app and a good option for small businesses. I like the AI responses that are offered and use them or edit them often. Customer service is responsive and helpful. I recommend this app.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

March 18, 2024

its not letting me delete it

Store

Dawn

Using app

About 1 hour

Total reviews

5

Average rating

3.4

Developer Reply

Shopify reports you SUCCESSFULLY UNINSTALLED our app (via your Shopify admin) very soon after installing us. So there was NO ISSUE with deleting us. Our support team is always available to help our merchants. We did not hear from you about any issue you were experiencing. We would really appreciate you deleting your review to accurately reflect the situation. Thank you! Team Brevi Chat

5 / 5 Share

April 6, 2022

Brevi Chat is awesome! We’re very pleased with this app and the customer support is incredible! They notified us when there’s a problem and also they can fix them! Definitely is a new way to grow up in our shop! We recommend it!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I am using this on SkinCareBySuzie.com, I have spent this last week trying every chat out there because the service I was using had a delayed notification problem, he features you have are nice and work well, Nicely thought out . One feature I love about this service is their SMS notification when there is a new chat request. You don't need to have another app on your phone, there is a link in the SMS that opens a web app, It is fast and responsive, Customer support is excellent.

Using app

27 days

Total reviews

23

Average rating

4.1

5 / 5 Share

Jan. 6, 2022

We have so many phone calls that we miss we had to do something. Erica and this team at Brevi Chat is awesome! We are very pleased with this app and recommend it highly! It helps to cut down on phone calls that go on and on and helps our customers get to the point. And it helps us keep up better too! Thank you Brevi Chat for an awesome Shopify App! Blessings! Donald Kirk - CEO

Using app

About 1 month

Total reviews

5

Average rating

5.0

All reviews

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