PrimeKool review for BUCKS Currency Converter PRO++
May 4, 2024
So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!! Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!! Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App. I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya. Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively. Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
BUCKS Currency Converter - Auto Conversion, Customizable