My Store review for BUCKS Currency Converter PRO++
Aug. 25, 2024
very confusing
Store
My Store
Using app
7 days
Summary: The issue arose due to a miscommunication between us. I'm sorry to hear that the setup process was confusing for you. It seems there was a miscommunication between us. I responded to your query yesterday, even though it was a Sunday when our team typically has the day off. I also made sure to inform you about the pricing issues in your store. It's a bit disappointing that you didn’t reach out for further assistance before leaving a negative review, especially since you mentioned that you had sorted it out. We’re always here to help and would have been happy to clear up any confusion. While reviewing your store, I noticed that the money format is currently incorrect, even though it was set correctly before. Please follow the guidelines in the article linked below to adjust the money format: https://docs.helixo.co/en/article/how-to-set-up-the-money-formatting-1q0b4ge/ If you have any further questions, please contact us at [email protected] or via our in-app chat. We're always happy to assist you. -Tinu, Customer Support Lead at Helixo
BUCKS Currency Converter - Auto Conversion, Customizable