Charming Beads review for BUCKS Currency Converter PRO++
Feb. 27, 2025
App looked to have potential but support was slow and could not answer the simplest of questions. Customer service is just as important as functionality.
Summary: It takes at least 5-10 minutes to properly check an issue, which is why our support agent requested time to investigate. We apologize if this caused any inconvenience. It seems the app was uninstalled within half an hour, so you might not have had the opportunity to explore its full potential. Dear, We sincerely apologize if the response time was not up to your expectations. Our support team strives to provide quick and efficient assistance, but some issues, especially related to custom setups, require at least a few minutes to properly investigate and provide accurate solutions. Regarding your concerns: Currency not changing on your custom category page – This may be due to theme compatibility or custom development. We would be happy to investigate this further and provide a solution. Adding space between the cart icon and currency – We can assist you with custom CSS to adjust the spacing to your preference. We also noticed that the app was uninstalled within a short period, which may have limited your experience with its full potential. If you're willing to give us another chance, we'd be happy to thoroughly check your concerns and provide the right solution for your store. Additionally, we will work on improving our support efficiency and response time to ensure a smoother experience for all our users. Thank you for your feedback, and we truly appreciate the opportunity to assist you if you decide to try the app again. Best regards, Tinu Customer Support Lead at Helixo
BUCKS Currency Converter - Auto Conversion, Customizable