Pierogi Gifts review for Buddify: Wholesale & Dropship

5 / 5

May 18, 2023

I am updating my rating to 4 stars from my 1 star negative review due to THIS company threatened to sue me because they didn't like the 1 star review I gave them. In MY Opinion - I still DO NOT recommend this app. The customer service is horrible. They send an email threatening to sue you if you don't give them a 4 star rating. The app is worthless. The stores download your items and it doesn't even show in their stores. It gives you the impression they have "bot" fake stores just to down load your items so you don't get a free month. Once again, IN MY OPINION I DON't recommend this app.

Using app

16 days

Total reviews

3

Average rating

2.3

Developer Reply

Dear Pierogi Gifts, We are sorry to hear that you have had a negative experience with Buddify and that you feel your partner brands have not yet showcased or featured your products on their online store. We understand your frustration and would like to provide some clarity on how our app works. Our partner stores have their own criteria for selecting which products to feature, and sometimes it just comes down to personal preference. It's possible that your products may not have met their standards, or they may need more time to finalize the product details before making it available to their customers. We also want to clarify that once a partner store imports another brand's products, we cannot force them to showcase or feature them on their store. Additionally, it's important to note that once a store imports a partner product into their online store, these products are set as "draft" by default because the importing brand might want to rewrite the product description or adjust the price. We don't have control over this process and we don't interfere with our partner stores' decisions. Furthermore, using bot stores would not be a viable or affordable option for any app. The costs associated with setting up and maintaining hundreds of bot stores would far exceed the revenue generated by our partner brands. We are committed to supporting real businesses and helping them grow, and we are proud to work with a wide range of authentic, reputable, and innovative brands. In addition, we want to express our goodwill and commitment to your satisfaction by refunding the amount you have paid for using Buddify. We value your business and want to ensure that you are satisfied with our services. We understand your criticism, but we want to emphasize that we have valuable brands inside Buddify with tens of thousands of happy customers. We stand by our brands and will not accept false accusations that would hurt their reputation. Thank you for taking the time to share your thoughts with us. We are constantly working to improve our app, and we value all feedback, whether it's positive or negative. Best regards, Buddify Team

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