Shires review for Buddify: Wholesale & Dropship

1 / 5

Aug. 12, 2024

We were charged a week early due to notifying buddify of a services cancelation inquiry & never received any accommodation using the app.

Store

Shires

Using app

6 months

Total reviews

6

Average rating

3.0

Developer Reply

We use Shopify as our payment service, so we do not directly charge our customers. Instead, Shopify collects Buddify charges along with your monthly Shopify invoice. You activated your subscription on July 18th and it was invoiced on August 12th along with your Shopify monthly fee, collected by Shopify. In fact, you were charged three weeks later than most other apps would have charged. While we're having difficulty pinpointing the issue, we understand that some customers might need to vent, and that's perfectly okay.

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