All reviews

Rating Breakdown

  • 5
    82% (62 ratings)
  • 4
    4% (3 ratings)
  • 3
    7% (5 ratings)
  • 2
    4% (3 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2019

Only used for a small batch of "wholesale" customers who need accounts to see our discounted pricing. It seems to have worked so far, nice simple interface that does what I hoped for. Would be nice to have an HTML email preview window when loading the messages.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 16, 2019

I highly recommend this app, especially if you've recently transitioned your website/system to Shopify and have imported thousands of customer accounts! Matt is a pleasure to work with and is extremely responsive and kind when you reach out to him. Not only did this app save me time and money, it saved me from hours of agonizing and tedious work. I couldn't be happier! You won't find a better, more affordable and easy to use app to bulk invite your customers. Thank you so much, Matt!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2019

I found this app to be very simple to use. Support was fast and competent. Overall, an excellent experience which I can recommend to anybody who wants to send account activation links to their customers the easy way.

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 24, 2019

Even with help from their support team and from shopify my clients are NOT getting their invite emails sent. Some are some aren't. It's very frustrating when clients call upset saying they didn't get the transfer information and then I got billed numerous times for this transfer. Great idea but they need to work out some kinks obviously.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Ke Ko, I'm sorry your experience was not perfect! I never received a support request from you for your last issue and would be happy to assist if you email me at [email protected] - I looked into your results and they appear quite good overall, so perhaps there was a misunderstanding. Happy to talk more over email, Matt

5 / 5 Share

June 5, 2019

Fantastic App, Great Support offered and an affordable option send out bulk invites to customers! Thank-you Matt

Using app

17 days

Total reviews

6

Average rating

4.2

3 / 5 Share

May 29, 2019

Pros: Saves time sending email to all customers without account Customer list may include one tag Includes editable email Cost commensurate with volume Cons: Cannot use "exclude" tag (Liquid: unless customer.tags contains "" ) Cannot include logo, so lacks branding of other transactional emails Does not validate for missing email addresses when counting recipients Custom email template cannot be saved No report indicates number of clicks or responses

Using app

15 days

Total reviews

21

Average rating

4.0

Developer Reply

Thank you for the feedback! We do support logos, as you can use HTML to customize your template however you like! You can email me for support on this. You can also reach out for a complete CSV analytics report on the open rate, click through rate, etc. We do save your template when you click 'next' or send a test email, but we will work on an auto save feature to save as you type. All the best, Matt

5 / 5 Share

May 27, 2019

Support from Matt was excellent, and the app was easy to use. Would definitely recommend this app. But if you're not sure what you're doing or if what you're doing is correct, reach out to Matt first and he can help save you some headache before you perform the mass send. At first, my emails were getting sent to the customer's spam folder even though I added Sendgrid to my SPF records per the tutorial. Turns out I should have waited 24-48 hours for the change to propagate before the bulk send. In addition, the activate button does not work. Turns out I had a syntax error from copy/pasting while using the more advanced Styled HTML feature to customize the email invite. I contacted support and Matt promptly addressed my issues, plus offered a free re-send. Definitely worth the price of $50, and saves me a load of time from manually sending account invites to my 6000+ customers.

Using app

16 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 18, 2019

I used this app when I moved over to shopify from magento, It was totally worth the money to bulk send an invite to reset their password. Matt has excellent service and replied to my emails ASAP. SO glad I found this app!

Store

OLovesM

Using app

About 2 months

Total reviews

3

Average rating

5.0

2 / 5 Share

March 17, 2019

The app did not send account invites to many emails on the list. We've had to manually send invites to customers.

Using app

About 4 hours

Total reviews

4

Average rating

4.3

Developer Reply

Hi Goodmylk, sorry to hear you experienced an issue! It looks like you used our app a year ago, so we can't verify the stats on the send (we discard old data for privacy reasons). But we'd be happy to give you a free re-send, and ensure everyone who is meant to get an invite, does receive one. We already emailed you, but feel free to email us back if you need further assistance.

5 / 5 Share

Feb. 21, 2019

A little bit expensive. But it worked. We had more then 13.000 customers that we moved from Magento to Shopify. Their accounts were inactive. So we needed a way to send a bulk activation email.

Using app

4 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 3, 2019

I don't know what I would have done if I didn't have this app. All of our customers password information was not migrated. Therefore, we didn't have any way of notifying them of their new account. This is the only way on Shopify that I have found. Shopify does not provide this feature in the admin.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2019

We needed to bulk invite over 13,000 customers and this app worked exactly as expected! Nice work, thank you.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

UPDATE: Matt reached out to me directly, apparently I received a wrong automatic message saying the app had no support. My issue has been solved and I have updated the review accordingly. OLD REVIEW: The app has no support at all. When you send them an email you get the following message: As of Dec 2018, this email address is not monitored and will no longer create support tickets. For answers to commonly asked questions, please see our Help Center, community forums, and Shopify Partner blog. The app has not sent an invitation to over 15000 of my customers.

Using app

2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 27, 2018

Quick, easy and painless! After importing my 1500+ customers, I was able to easily edit and then send out a welcome email announcing my new website. I recommend this application to help you with your website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 3, 2018

Seems like it did what is supposed to, however some of the account invite links didn't seem to work for some of our customers.

Store

Wig USA

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 15, 2018

Awesome App! Works the way it should!

Using app

15 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 18, 2018

App did the great work that Cart2Cart failed to do - Matt was very helpful from start to finish. Would use this app over and over again due to the support the team received!! Thanks again Matt

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2018

I have used this app numerous time now since switching our store over to Shopify. I have also had a tremendous amount of questions and emailed Matt repeatedly. Each time, he graciously responded in a VERY short amount of time compared to most apps. THEY ARE AWESOME!

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 28, 2018

Didn't work at all, not one invite sent to customers

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 19, 2018

Great app, does exactly what it says, and customer service is FAB!!!

Using app

Over 1 year

Total reviews

6

Average rating

4.3