SpurIT Bulk Products Editor for Shopify

SpurIT Bulk Products Editor

Edit product and variant details in bulk

Rating

4.2

feedback

58

Reviews

chart

#1,314

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    5%
  • Less than a month
    21%
  • Less than a year
    45%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise its time-saving capabilities and ease of use, others have faced issues with the billing process, slow performance, and limitations in bulk editing. Positive themes include the app's efficiency in editing product details, time-saving features, and helpful support team. On the other hand, negative themes revolve around billing problems, slow performance, limitations in bulk editing, and issues with the installation process.

Highlights

Efficiency in editing product details and time-saving features
Billing problems and issues with the installation process
Slow performance and limitations in bulk editing
Helpful support team

Rating Breakdown

  • 5
    69% (40 ratings)
  • 4
    10% (6 ratings)
  • 3
    3% (2 ratings)
  • 2
    3% (2 ratings)
  • 1
    14% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 3, 2020

Download process implies that a free 14 day trial is available, but I was charged immediately for the "free trial".

Using app

24 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. We are extremely sorry that you've faced such situation. We've requested a charge reversal from Shopify in order to avoid any accidental charges and contacted you via email to help you with this case. We didn't receive any response from you yet, please drop us a line at your convenience. Hope to hear from you soon!

2 / 5 Share

Oct. 23, 2020

Not sure what to rate this one... My bulk description changes have been stuck on "Waiting" since yesterday afternoon for about 340 products. Anytime I refresh the "Report" page, the start time changes to the current time and it lists NO products in the products column, even though I chose "Select All" when setting it up. Not really sure what to do. Maybe look for a new app? One edit I started yesterday morning still says "In Process" - Maybe I need to uninstall and reinstall? Two stars for possible operator error, but I REALLY doubt it.

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your feedback. We are extremely sorry that you've faced such inconvenience. We tried to contact you via email in order to help but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon! :)

1 / 5 Share

July 30, 2020

Do not use for bulk editing descriptions. It's not a bulk editor because you can only select a maximum of 10 items at a time and worse, when you type your descriptions in any line spacing will be removed and you end up with a compressed useless awful looking description. Countless emails back and forth with support were just a huge waste of time. They tell me its fixed and its not. Then it was sort of fixed but not really for about 10 minutes and then back to being useless. Wasted hours on this

Using app

2 days

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for your feedback and sorry that you've faced confusion and inconvenience. We've contacted you via email in order to discuss this situation :)

1 / 5 Share

Nov. 27, 2019

Doesn't install or load - just times out every time. Will have to look for something else instead. Shame. Gave them a second try after they assured me they fixed everything - still doesn't work.

Using app

14 minutes

Total reviews

4

Average rating

1.8

Developer Reply

Hello! Could you please specify about the difficulty you've faced using more details? Please let us know about it via live chat or e-mail, so we could find a solution for you.

1 / 5 Share

June 12, 2019

hate this stupid appjkewnkjfnklejiojfeoijfoijeoijfoiwjeoifjweiojfiowejfoiwejiofjweiofjwoijfoiwejfiojewiofjiowjfoiwejo

Using app

11 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.

All reviews

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