Evencôme Paris review for Bundler ‑ Product Bundles
Nov. 20, 2021
I disabled the popup and I still have a broken popup showing up on my website that blocks the checkout process!!! I contacted their support 3 days ago but no reply!!!!!!!!!!! I am posting this review for them to wake up and fix this issue!!!!!!!
Update 21st November 17:20 UTC: We are still waiting for your reply to our email. We have also contacted you via the contact form on your website to help you resolve this issue which is most likely caused by another app. ----- Hi, We have replied to your first question on 20th of October and have also just replied to your question you sent us yesterday. Can you please check your spam folder if you received any email from [email protected]? We never heard back from you, so we suspect that you didn't see our reply. You should get a message from us, and we will appreciate if you can get back to us so we can resolve this issue that you are experiencing. From what I see in your shop, our popup isn't showing up anymore, but I see that a popup from another app is showing up, which is probably what you saw and thought that was our popup. Can you please check this and get back to us on [email protected] so we can help you resolve this? You probably just have another app installed and a popup configured in another app which shows up in your shop. We will appreciate if you can get back to us so we can help you resolve this issue, even if it isn't caused by our app at all ;) We will be waiting for your reply, Bundler team