Hour X Hour Bath Co review for Bundler ‑ Product Bundles
July 18, 2022
This app does what I need it to do in terms of making bundles deals. I like it. I knocked off two stars because of the difficulty in reaching customer service. There is no chat option and in the help center there is a paragraph that dissuades you from reaching out via email, they prefer for you to use the help documents only. If/when they add a customer service chat for the merchants, I would give it a 4 or 5 star rating.
Thank you for your review. You can always send us an email to [email protected] for any question you might have. We have experts in our support team, who strive to give you as detailed technical answers as they can. The frequently asked section in the app is there to allow merchants to instantly find an answer to their question, as we are constantly updating our frequently asked questions. Thank you for this great idea for the support chat. We will try to add this to the app, as we see that in some cases, it might be easier to contact the support over the chat :) Thanks again :) Bundler support team
