Burgerprints: Print‑on‑Demand for Shopify

Burgerprints: Print‑on‑Demand

Top quality for P.O.D and H.O.D | Fulfill worldwide

Rating

1.3

feedback

3

Reviews

chart

#11,175

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    33%

Reviews Summary

The reviews for the Burgerprints Shopify App are mixed, with both positive and negative feedback. One user expressed frustration with the lack of response from customer support after requesting help, leading them to cancel their order. They also mentioned that the interface needs updating and contacting the programmer was not helpful. On the other hand, another user gave a 5-star rating, praising the app for offering a good range of print-on-demand products, particularly full print products like fleece hoodies and t-shirts. They appreciated the product quality, reasonable shipping time, and private label fulfillment option, which was beneficial for building their custom brand. However, they noted that the app's user experience could be improved. Another user gave a 1-star rating due to slow printing speed, delayed tracking information, and negative customer feedback on their sales account, impacting their reputation negatively.

Highlights

Lack of customer support and slow response time
Product range and quality
Shipping time and tracking issues
User experience and interface
Private label fulfillment option

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 23, 2024

First order ever and 24 hours after requesting help from Burgerprints, I've received zero response (Monday to Tuesday...so it wasn't the weekend). I had to cancel the order. I DO NOT recommend this company. For one thing the interface has not been updated, and contacting the programmer does NO good. I DO NOT RECOMMEND THIS COMPANY, at least not until they update the app.

Using app

--

Total reviews

11

Average rating

3.6

5 / 5 Share

Nov. 19, 2021

This app provides a good range of P.O.D products. The best product I have been fulfilling through them is full print products (Fleece hoodies and T-Shirt). The product quality is good, shipping time is reasonable and they offer private label fulfillment, which is helpful for me as I’m building my custom brand This app's UX is not really optimal for now but basically, it's good for my business now

Store

8Unique

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 15, 2021

the printing speed is too slow, I have placed an order since November 4, but there is still no tracking until November 16, and my sales account has been negatively rated by customers, they think I am a scammer lie and do not ship

Using app

About 2 years

Total reviews

2

Average rating

3.0

All reviews

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