Natural Elements review for Buy Button channel

3 / 5

Feb. 29, 2024

It's a fantastic idea and works well on mobile, but on desktop with Chrome browser, there is a glitch on first-page load. The product collections window is truncated. Any resizing of the browser makes the collection window fully appear. All subsequent views are fine, but press f5 to reload the page and the problem reoccurs. Looking on the Shopify forum shows that this or a very similar issue has been occurring for a few years and I wonder if they just can't fix it.

Using app

Almost 5 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for taking the time to write your review and share your feedback with us on the Buy Button channel. I am sorry to hear that you've experienced this issue and your feedback will be communicated to our development team. Please also feel free to contact our support team about this to see if there's any troubleshooting we can do on our end: https://shopify.link/vRnL. -Victor, Shopify Support

Buy Button channel for Shopify
Buy Button channel
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Developer
Shopify App Store