Sunday Stories Design review for Buy Button channel
Oct. 27, 2021
I like the flexibility the buy button offers me as a small digital shop. I had a bad experience with getting digital downloads to work for me and had to contact support because orders were not getting fulfilled and the email link to the product led to an error. I was told it's because I don't have an online store so I had to change a few settings and the digital downloads email templates with the support rep. I appreciated her help a lot but I think this could be improved so that the integration between Shopify and the Digital Downloads app is smoother and would not require a support call.
Hey, there. Thank you for taking the time and sharing this experience with us. We understand how important this is to you and we'd be happy to pass your feedback to our development team. Cheers! -Elias, Shopify Support