All reviews

Rating Breakdown

  • 5
    96% (54 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (55)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2023

Our experience with Buzzbassador has been fantastic. We did lots of research on different platforms, did lots of trials, and found Buzzbassador to be the best fit for us. The support we received from Shelby during our setup and launch was excellent. She's smart, knowledgeable, and very responsive. The tools and templates in BB were exactly what we needed and the end product looks very professional. The option to switch to different monthly packages as needed for more (or less) support is a plus. Also, no long-term contract. That's huge. Several of the competitors we considered had 1 year contracts. BB is a great fit for what we are doing, and we'd highly recommend them.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Buzzbasador was a perfect solution to replace what we were using, Share A Sale, as it has more features to activate ambassadors. There team has been hands on in helping us get everything set up to match our brand aesthetics.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2023

Fantastic app, i'm using the scale program and connected with one of their team. A real cool concept excited to see how it plays out.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2023

We have been using Buzz for over 3 months now and are loving the platform. There are lots of software out there to help with influencer/affiliate marketing but what really sets Buzz apart is its customer support. Their team is truly unparalleled and we've been getting a lot of help from them! 10/10.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 8, 2023

I've loved working with Buzzbassador! Especially as we started out, they helped us scale from 20 to 2500 ambassadors and gave our ambassadors a user face to check on their sales and get insight into what they're driving. The team is also amazing and there to help with anything you need. Would recommend to anyone starting a program!!

Store

GoNanas

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Morgan, Annie, & GoNanas team, thank you so much for the kind feedback! Congrats on all of your success - growing from 20 to 2500 ambassadors is a huge feat. We have so enjoyed working with you for the past 3 years and look forward to continuing to support you and root for you. :) - Shelby

5 / 5 Share

June 28, 2023

Great app and team! They helped me integrate what i needed for my business success, highly recommend

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi IronGrind team! First of all, thank you for the honest feedback. I know our support and founder teams have already been in communication with you since this review was written, but just wanted to respond here and reiterate that we apologize that you were facing slow response times at the time of this review. We pride ourselves on offering great support, as many of our other reviews have noted, but we realize that we missed the mark with response times in some of our recent communications with you. We have made improvements to our customer support hours on our end since this feedback, as well as adjusted our pricing structure to ensure all customers have equal access to email and chat support. We also were happy that we could build and launch that custom feature request you asked for. All in all, thank you for making us better! Our team is very grateful that you have been with Buzzbassador since way back in our early days in 2021, and we look forward to continuing to support you. :)

5 / 5 Share

Jan. 13, 2023

Great app, easy to use and the online help is very quick to respond. Usually you have to wait at least 30 minutes on other apps, but here it's only a couple minutes. Highly recommend the app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Our store has been using Buzzbassador since 2021 and it's worked perfectly for our needs. The Buzzbassador team has really elevated our experience and makes all the difference. Calvin the CEO and his team are super responsive, always work out any issues we have, and have taken feedback to implement amazing new updates. Highly recommend giving them a try!

Using app

Over 1 year

Total reviews

4

Average rating

3.3

5 / 5 Share

Oct. 19, 2022

Great app!!!! Easy set up, easy dashboard with great functionality, and looks amazing integrated on my website Naughty Kitten Clothing! Full email template design function with automation and professional looking forms for your ambassadors and much more......We are excited to see the future with Buzzbassador!

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 23, 2022

Really happy with the form factor of the UI so far. Customer service has been impeccable, I always get a prompt, helpful and professional team member. Looking forward to seeing the growth of this app, definitely worth a try if you want to have a more organized and efficient way to track and compensate your ambassadors.

Store

Jampha

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Used this app to help organize my ambassador program - and it blew my expectations out of the water! The customer service is AMAZING, the layout is very user friendly, & it helps so much that buzzbassador takes care of the calculations & payouts so I don’t have to do it manually anymore!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are so happy to hear that we have surpassed your expectations - that is always our goal here at Buzzbassador :) Excited to continue working with you and help Heathered Rose Boutique grow! - Shelby

5 / 5 Share

July 13, 2022

Shopify has new apps everyday popping up...always with similar functionality and purpose --- you can go down rabbit holes easily trying to find apps that are a fit for your business. But, when I found Buzzbassador I was currently using Smilie.io -- which served my purpose of rewards & loyalty program for my customers...but, i didn't understand I was new to E-commerce and needed help onboarding and training...Well Buzzbassador Did. I quickly made the switch and couldn't be happier and confident that I'm maximizing all the value in the platform. Not to mention, Shelby (co-owner) and the entire Team answers all my questions in a timely manner --giving me the guidance I need to succeed. Again, you can find a 1000 shopify apps that do similar things --- but it's the Team behind the app...thats hard to find. Buzzbassador Leadership ensures I'm maximizing my invest and providing a strong affiliate program to the streets... Go Buzzbassador!!! Fore Fathers is forever grateful for your service!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Nick and team, thank you so much for the kind words and feedback. This genuinely made our team's day! We are always happy to help and so excited to continue our partnership with Fore Fathers going forward. :) - Shelby

5 / 5 Share

June 25, 2022

So far setup has been a breeze. They give you every resource you need to get your Ambassador program up & running smoothly and the customer service is top notch. Avian, my service rep was amazing. Loving this app so far!

Using app

9 days

Total reviews

6

Average rating

4.7

Developer Reply

Thank you John! We are so happy to have you and Iron Gods on the platform and can't wait to see how your ambassador program flourishes :) - Avian

5 / 5 Share

Feb. 10, 2022

We found Buzzbassador on YouTube. Why their YouTube videos don't have thousands of views is beyond me, Out of everything we've seen on YouTube regarding ambassador programs, their videos are by far the most helpful. So far we're absolutely loving this app! The ambassador dashboard and sales leaderboard is amazing! Not to mention the ease of integration with our website. Buzzbassador does everything for you! Site integration, ambassador application, automated emails for every ambassador on every sale...I mean they've practically covered every base. So far, we're extremely happy and thankful to have found Buzzbassador.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I have to first state how amazing customer service at Buzzbassador is. Calvin the co-founder, went above and beyond walking me through the onboarding process step by step. The system is simple with easy drag and drop modules; while the custom designs are sleek and up to date. As a growing brand, I am so excited to have this tool to optimize and grow my business. Shoutout to Buzzbassador for creating this awesome APP!

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Rhonda & Team! You all are awesome! Thank you so much for your kind review! Merchants like you are what makes everything worthwhile! Excited to see what this partnership has in store in '22 :)

5 / 5 Share

Jan. 10, 2022

We are really happy with the buzzbassador App! It's very easy to use and it offers great possibilities to scale our Ambassador program. The customer service is what I like the most about the program, as they are answering in such a short time and are always available and helpful. The basic plan for ca. 35€ is great to start with and has everything you need to receive new Ambassador applications, maintain them, keep an overview and track their sales. There are no annoying restrictions in the basic plan that prevent you from using the app on a daily basis. We have been using the app for over 3 months now and are really happy. We have many ideas for more features and have already discussed them with the Buzzbassador team. They are already adding some features and are always open to suggestions. Overall: great app! I can recommend it!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Sarah and team, you are the best and we so enjoy working with you! Thank you for being an awesome, engaged merchant and giving lots of great feedback and ideas. Looking forward to continuing our partnership in the future — exciting things coming for the Brava Fabrics ambassador program :) - Calvin and Shelby

5 / 5 Share

Dec. 16, 2021

Buzzbassador helped us automate what was a very manual ambassador program which allowed us to grow our ambassador list 3x since adding Buzzbassador. The integration into our Shopify Plus account was easy and all the coupon codes are automated and changes are made and effective instantaneously. The interface is beautiful and very user-friendly. Each time I needed additional help navigating the app, the support staff was quick to respond with a solution or recommendation (huge shout out to AK, our amazing support rep at Buzzbassador!). Lastly, it is clear how much this company values the feedback of their users. I needed a couple of changes to our application form which at the time were features they did not have but within a couple of weeks, Shelby responded back to me directly that they made that change and updated our form. In addition, the founder and CEO took the time to connect with me directly to discuss my company's experience with using the app. I am PROUD to be using Buzzbassador and look forward to all to come in 2022!

Using app

7 months

Total reviews

4

Average rating

3.8

Developer Reply

Wow, thank you so much for the amazing feedback! Our team has absolutely loved working with Kringle Candle. We are so proud of your ambassador program's growth and super excited to cheer you on as that growth continues! -- AK, Shelby & Calvin

5 / 5 Share

Sept. 10, 2021

Highly recommend. Very easy to use and the level of customer service is unmatched on the app store. I'm very glad I found Buzzbassador!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2021

This app has been amazing! Since using Buzzbassador my store’s engagement has grown tremendously. Kudos to AK for being so knowledgeable and helpful also!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

I just began using the app and I already love it! Ive used other several other apps and this is my favorite by far. It’s very well organized and does majority all of the work for you after setting it up, which is easy. Great customer service. I’m very satisfied and excited to use it more.

Using app

About 4 hours

Total reviews

3

Average rating

5.0