uniball review for By the Numbers: AI Analytics

Sept. 9, 2025

By the Numbers has honestly been a huge help in taking our Direct-to-Consumer marketing to the next level. The tool makes it so easy to segment our customers in ways that actually make sense. Instead of spending hours pulling data or trying to piece things together, we can quickly identify segments and then put that information to work across our different marketing channels. It’s straightforward, intuitive, and saves us a ton of time while giving us better insights than we had before. But what I really appreciate is the support team. They’re one of the best groups I’ve worked with when it comes to Shopify apps. If I have a quick question, I can hop on chat and get an answer right away. And if we want to dig in deeper, they’re more than happy to set up a breakout session and walk us through things step by step. They’ve helped us learn how to get the most out of the tool, not just answer surface-level questions. The combination of an easy-to-use platform and such a supportive team has made By the Numbers feel less like just another app, and more like a real partner in our DTC strategy.