All reviews

Rating Breakdown

  • 5
    96% (73 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2024

By the Numbers has been incredibly useful for us, offering insights that have really helped us make smarter business decisions. A big thank you to Piam for exceptional support, always ready to help us out, joining calls, and he's even built new features to meet our requirements! The cohort analysis feature is especially helpful, allowing us to target specific customer cohorts on Klaviyo, Meta, and Google Ads. I highly recommend By the Numbers to anyone looking to better understand their customers and grow their business. Thanks again!

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

March 20, 2024

Superb app. Very useful in knowing who my customers are, and where they are in the buying cycle. The out-of-the-box customer segmentation is crazy (in a good way) and gives me the ability to sync these as custom audiences into Google Ads (huge). The Products Sold report is useful in showing what products are sold, and matches these to customer segments as well to help in developing product promotion strategy. Great app overall on providing real business intelligence. Also, the support from the team when I had a question is excellent.

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 19, 2024

This app helps me understand better my store's data. I am able to identify segments of customers, products that I should be promoting and much more. Great support too.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2024

Our small business loves this app for all of the insights and data analytics. It is very easy to understand, and organized perfectly. Not only that, but the developers and team are so kind and willing to help! We definitely recommend.

Store

Spark*l

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

By The Numbers is the single most valuable app you can add to your store. Over the last 6 months I have used it to gain an understanding of my customer journey and business operations that I never could have dreamed of before. I've used the data from BTN to adjust marketing messaging timing, adjust advertising spend to the most efficient campaigns, understand customer purchasing tendencies (bundling, etc), and even as a prompt to change the formulation on one of my products. (Purchase latency and repurchase rates). Put simply, BTN will allow you to make better, information-based decisions that will help you run a more profitable business. I would be blind without it.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2024

Excellent app. Very easy to use and the display is simple and digestible. Also glad to see that they are continuing to make the UX smoother based on customer feedback.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2024

I'm amazed with the goldmine of data available on By the Numbers. Being able to filter through years of sales and customer data is helping me to make better decisions about marketing and to be more efficient with my time and advertising budget. I appreciated the thoughtful app walk through I had with Piam and would recommend this app to anyone who is looking for long term success.

Store

OKAYOK

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

We've been using by the numbers for a long time and have now upgraded to the premium version. The reports and insights you can get from the app are amazing and the team is super helpful too.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Provided us with the perfect bridge between Shopify & Klaviyo — helpful, actionable insights into our business.

Store

Ayla

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Working with the team one-on-one, we have been able to identify key metrics that have helped us make strategic decisions with our new product line launch. This has saved us several hours of research in regard to market demographics and customer behavior. We would recommend that for a business just starting out, or even at an enterprise level for product launches.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

We've just onboarded with By the Numbers and have found the platform really intuitive and easy to use so far. Cyrus and Piam jumped on a call with us and were able to show us how we could best leverage the platform, with specific use cases for our business to get more value. It's super easy to integrate with other platforms, including Klaviyo, making it a seamless experience to create segments and send out targeted campaigns. We have uncovered some great insights which will help shape our digital strategy moving forward. Thanks guys! :)

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Highly recommended. The Loyalty, Segment and Cohort analysis sections are very comprehensive and the reports section has a lot of insights. The team made the enhancements we needed in an incredibly short time and went live. Great customer service.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Understanding and increasing LTV is a very underrated part of building a successful Shopify store. Normally, you would need to generate, download and analyze several reports and go through a lot of data to get the insights necessary to take effective action. By the Numbers does all this for you. They organize your data into charts and lists that are specifically designed to help grow your LTV and retention. They also integrate into other tools so you can quickly take action and use they insights to grow your business. Highly Recommend!

Using app

13 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 30, 2024

Great App. Great guys behind it, they will give you all the time of day to understand what you can get from the app.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

swift replies and detailed information sharing

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Great app to help me manage my subscription business to see whats happening, see the real LTV and for sorting Customer win back.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

The team behind By The Numbers certainly know how to deliver excellent customer service. Aside from delivering a clean app with easy-to-follow app navigation and a library of comprehensive financial/product reports, I had an exceptional onboarding meeting that helped me gain a deeper insight into the functionality and depth of the power of the app. I highly recommend this app and the team behind it. They deliver high quality and performance with outstanding service. You won't have any regrets.

Using app

6 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 8, 2024

Amazing tool! Cyrus and Piam were incredibly helpful and responsive, would recommend it to anyone looking to learn more about their customers and improve your sales strategies.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

We've recently started using By the Numbers and have been impressed with the ease of integration (no work required), ease of use, video tutorials and with the fast and relevant customer support. The development team listens to feedback and will make changes and enhancements where it makes sense which has been a refreshing surprise. Keep it up guys.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

As a company from 1854, We have a large data base of customers spanning back until when emails were invented. Our oldest customers have been around longer than the living members of staff have. This app has been the perfect, easy to use out of the box data app to help us know. A) Who is worth the most, B) Who is starting to slip C) How often they come back and when we should chase up... among a lot of other factors. The true ROI of AdWords being just another factor this app provides us for a fraction of the price of the other one we used before. Highly recommended and also recommend reaching out to the team who are very helpful. Thanks guys.

Using app

2 months

Total reviews

1

Average rating

5.0