Rating

4.1

feedback

21

Reviews

chart

#4,716

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    71%
  • Less than a year
    19%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the great support provided by the team, ease of use, and effectiveness of the app in creating quizzes and product recommenders. Users appreciate the quick responses from the support team and the helpfulness in resolving any issues. The app is praised for its functionality and customization options, making it a valuable tool for online store owners. However, there are a few negative reviews mentioning bugs, billing discrepancies, and delayed responses from the support team.

Highlights

Great support and quick responses from the team
Ease of use and effectiveness in creating quizzes and product recommenders
Functionality and customization options
Negative reviews mentioning bugs, billing discrepancies, and delayed responses from support team

Rating Breakdown

  • 5
    86% (18 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (20)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 9, 2025

My complaint helped me get the right tip, and now things are working—for now. I’m desperate to get support for two days. No response. I’ve used it for some time in my old shop and it worked fine. Now it’s full of bugs, and the integration is finally not working. So what’s going on?

Using app

5 months

Total reviews

1

Average rating

3.0

2 / 5 Share

June 1, 2025

App says I can choose the free for life plan, but then tells me I'll be billed for usage?? It's not free then. Please update your information. Will not use as was falsely advertised as a Free plan avalable

Using app

3 minutes

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 17, 2025

Great tool and support from the Team of Skai Lama. I was helped quickly from their developer team for a strange problem occurred on my site. Recommended product!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

We are an online parts seller, so having a product recommender that has 100% accuracy is really important as our products only work with specific appliance models. This was the only app that had a functioning dynamic recommendation engine that worked as promised. The support provided far exceeded expectations. In order for this app to work as needed for our specific use case the support team had to make adjustments to their algorithm and they delivered on it. Great product and great support.

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 21, 2024

The app is working correctly after 2 months of bugs. Now we like the app and think it's great for customization of your own quizzes.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more