Byte: Product Recommender Quiz
The Shopify App has received a mix of positive and negative reviews. Positive aspects highlighted by users include the accuracy of the product recommender, fast and helpful customer support, ease of use, and quick responses from the support team. Users also appreciated the customization options and the intuitive interface for creating quizzes. On the other hand, negative feedback focused on issues such as bugs in the app, misleading information about free plans, and delays in receiving support responses. Overall, the app seems to be well-received for its functionality and customer service.
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My complaint helped me get the right tip, and now things are working—for now. I’m desperate to get support for two days. No response. I’ve used it for some time in my old shop and it worked fine. Now it’s full of bugs, and the integration is finally not working. So what’s going on?
App says I can choose the free for life plan, but then tells me I'll be billed for usage?? It's not free then. Please update your information. Will not use as was falsely advertised as a Free plan avalable
We are an online parts seller, so having a product recommender that has 100% accuracy is really important as our products only work with specific appliance models. This was the only app that had a functioning dynamic recommendation engine that worked as promised. The support provided far exceeded expectations. In order for this app to work as needed for our specific use case the support team had to make adjustments to their algorithm and they delivered on it. Great product and great support.
The app is working correctly after 2 months of bugs. Now we like the app and think it's great for customization of your own quizzes.
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