LightsStory Chandeliers & Crystal Lighting - USA review for ByteInfy ‑ Alt Text Bulk Edit

AVOID! If I could rate this product 0 I would. 5 real reasons to avoid. 1. It's not a Shopify ready product. Buggy. Does not deliver at scale. 2. This app unlinked every variant image for every product during renaming. For our store thats over 10,000 unlinked images. 3. The "tech team" rolled out a solution to fix the unlinked variant images. They did not test this and it made the main image the image for all variants. Worse than before. 3. The App claimed Unlimited but they then changed it and set a limit of 500 renames/alt text changes a day including variants. I had to ask for unlimited to be restored to even use it. 4. Constant time outs, and it applies ALT text to images even when we didn't select this option. 5. I tried to work with support but I got more clarity from Shopify service. It just wasted time, money and most devastating it broke our customer experience on product pages. My first negative review. Simply don't bother. We are now having to fix it all ourselves.