CafeSupply
Drop ship coffee equipment and gear
Rating
1.0
feedback
3
chart
#18,492
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
-
More than a year
33%
Reviews Summary
The reviews for the app highlight significant issues with order fulfillment, lack of communication, and unresponsiveness from the company. Merchants express frustration over unfulfilled orders, difficulties in obtaining refunds, and the absence of shipping information. Customers are left in the dark about the status of their orders, leading to negative experiences and financial losses. The app's failure to provide timely updates and estimates on deliveries further compounds the dissatisfaction among users. The lack of responsiveness from the company adds to the overall frustration and uncertainty surrounding the app's reliability and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 26, 2024
was good now orders just stay unfulfilled, customers biting my a** for a refund, they dont respond nor reply to emails or anything, i dont even know if theyre still operating, i literally lost 70 dollars + for 2 canceled orders that i had to reund and yet those guys didnt respond nor give me back my money.
Oct. 16, 2023
The app has no way to see orders pending or shipping information. ZERO communication. I don't even know if they are still in business!
Feb. 1, 2023
Unable to provide a timeline to my customer for missing product sue to Cafe Supply not providing estimates on all delivery's and not being available to provide shipping updates. I will update to more stars if I hear back from company.
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