Rating

1.0

feedback

3

Reviews

chart

#17,187

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    33%

Reviews Summary

Merchants are facing significant issues with the app, including unfulfilled orders, lack of communication, and difficulties in providing shipping updates to customers. Customers are demanding refunds, and there is frustration over the lack of response from the company. Some users have lost money due to canceled orders that were not refunded. The app's inability to show pending orders or shipping information is a major drawback, leading to uncertainty about the company's operations. Overall, there is a sense of dissatisfaction and frustration among users due to the app's lack of support and communication.

Highlights

Unfulfilled orders and refund issues
Lack of communication and support
Difficulty in providing shipping updates

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    100% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 26, 2024

was good now orders just stay unfulfilled, customers biting my a** for a refund, they dont respond nor reply to emails or anything, i dont even know if theyre still operating, i literally lost 70 dollars + for 2 canceled orders that i had to reund and yet those guys didnt respond nor give me back my money.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Oct. 16, 2023

The app has no way to see orders pending or shipping information. ZERO communication. I don't even know if they are still in business!

Store

TBC

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 1, 2023

Unable to provide a timeline to my customer for missing product sue to Cafe Supply not providing estimates on all delivery's and not being available to provide shipping updates. I will update to more stars if I hear back from company.

Using app

2 months

Total reviews

1

Average rating

1.0

All reviews

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