CafeSupply
Drop ship coffee equipment and gear
Rating
1.0
feedback
3
chart
#16,011
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
-
More than a year
33%
Reviews Summary
Merchants are facing significant issues with this Shopify App, with multiple complaints about unfulfilled orders, lack of communication, and difficulties in getting refunds. Customers are frustrated with the app's inability to provide order status and shipping information, leading to a lack of transparency and trust. The company's unresponsiveness to emails and inquiries has resulted in financial losses for merchants. There is a strong need for improved customer support and better communication from the app developers to address these issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 26, 2024
was good now orders just stay unfulfilled, customers biting my a** for a refund, they dont respond nor reply to emails or anything, i dont even know if theyre still operating, i literally lost 70 dollars + for 2 canceled orders that i had to reund and yet those guys didnt respond nor give me back my money.
Oct. 16, 2023
The app has no way to see orders pending or shipping information. ZERO communication. I don't even know if they are still in business!
Feb. 1, 2023
Unable to provide a timeline to my customer for missing product sue to Cafe Supply not providing estimates on all delivery's and not being available to provide shipping updates. I will update to more stars if I hear back from company.
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