Cheltenham Rare Books review for Calcurates: Accurate Shipping
Dec. 9, 2022
We were using a similar app, but were unhappy with the support they provided, so removed it and defaulted to Shopify's shipping. However, our model is fairly complex with discounts according to weight and price and we had feedback that customers were experiencing very slow checkouts. Which we assume is why we had a steep increase in abandoned carts. Since we've had Calcurates installed we've had zero abandoned carts. From testing I can see the speed is excellent. On top of this the support has been second to none. Calcurates were extraordinarily responsive and helpful (and patient!). Highly recommend - and if you need a hand with setting up your rates I also highly recommend reaching out to the Calcurates team for help.
Thank you so much for such a detailed and positive feedback! We are very happy our app has increased checkout speed and helped you solve complicated shipping rules and scenarios. Our support team reads this review and smiles with joy ;)
