Mega Callback for Shopify

Mega Callback

Schedule phone calls back to your customers efficiently

View on App Store

Rating

5.0

feedback

12

Reviews

chart

#5,674

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    58%
  • Less than a year
    42%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the exceptional support provided by the team. Customers appreciate the quick response times, efficient problem-solving, and willingness to assist with custom requests. The app is described as great, helpful, and easy to use, with users highlighting its effectiveness in improving customer engagement and facilitating sales. The support team is commended for being friendly, professional, and responsive, making the overall experience highly satisfactory for merchants. Some users mentioned specific features like the call-back function and customization options, which were tailored to meet their business needs.

Highlights

Positive customer support experience and quick response times
Effective app functionality and customization options
Improvement in customer engagement and sales conversion rates

Rating Breakdown

  • 5
    100% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 12, 2025

Great app and very helpful team. Wanted a change making regarding when the app shows on my website and they sorted it out really quickly for me. Also helped sort out the hour difference when we are in British summertime instead of GMT. Highly recommend this app.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2025

Amazing support! The team responded quickly, resolved every issue I had, and even helped with a custom request. Super friendly, efficient, and professional :)

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Good service

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

The Mega Callback up is exactly what it needed. We are not a service company so we just wanted to easily allow customers to request a call back if they had a question regarding ordering a custom product. The Mega Callback support team was nothing but great - they quickly made some tweaks for us to better support our needs. If you need a call-back service - don't look anywhere else.

Store

VMAT

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 30, 2022

Helpful and very quick support when an issue arose. I would recommend the app to others if collecting call back information is important to your business

Using app

5 days

Total reviews

2

Average rating

5.0

All reviews

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