Mega Callback for Shopify

Mega Callback

Schedule phone calls back to your customers efficiently

View on App Store

Rating

5.0

feedback

12

Reviews

chart

#5,216

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    58%
  • Less than a year
    42%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the exceptional support provided by the team. Customers appreciate the quick response times, efficient problem-solving, and willingness to help with custom requests. The app's feature to allow customers to request a call back is highlighted as particularly useful for businesses. Users also mention that the support team is friendly, professional, and quick to make any necessary adjustments. Overall, the app is highly recommended for its effectiveness and the team's dedication to customer satisfaction.

Highlights

Positive customer support experience
Efficient problem-solving
Customization support
Useful call-back feature
Highly recommended for effectiveness and customer satisfaction

Rating Breakdown

  • 5
    100% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 12, 2025

Great app and very helpful team. Wanted a change making regarding when the app shows on my website and they sorted it out really quickly for me. Also helped sort out the hour difference when we are in British summertime instead of GMT. Highly recommend this app.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2025

Amazing support! The team responded quickly, resolved every issue I had, and even helped with a custom request. Super friendly, efficient, and professional :)

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Good service

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

The Mega Callback up is exactly what it needed. We are not a service company so we just wanted to easily allow customers to request a call back if they had a question regarding ordering a custom product. The Mega Callback support team was nothing but great - they quickly made some tweaks for us to better support our needs. If you need a call-back service - don't look anywhere else.

Store

VMAT

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 30, 2022

Helpful and very quick support when an issue arose. I would recommend the app to others if collecting call back information is important to your business

Using app

5 days

Total reviews

2

Average rating

5.0

All reviews

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