Mega Callback for Shopify

Mega Callback

Schedule phone calls back to your customers efficiently
Developer
Architechpro OÜ
View on App Store
Mega Callback
Rating
5.0
Feedback
14
Reviews
Chart
#6,545
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with customers consistently praising the app’s ease of use, reliable callback functionality, and especially the responsiveness and professionalism of the support team. Many reviewers mention that the team quickly handled setup, configuration, and custom requests, including changes to where and when the callback button appears, timezone adjustments, and other small tweaks. Several users also note that the app has helped improve customer engagement and even contributed to sales by making it easier for visitors to request a callback. The main negative aspect is not about the app’s core performance, but rather that a few users needed help with setup or customization before it fit their exact needs. However, these issues were generally resolved quickly and positively by support. Overall, the feedback suggests the app is dependable, flexible, and backed by an excellent support team, with strong value for businesses that want an easy callback solution.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 57%
Less than a year 43%
More than a year 0%
All reviews
5 / 5 Share
Aug. 12, 2025

Great app and very helpful team. Wanted a change making regarding when the app shows on my website and they sorted it out really quickly for me. Also helped sort out the hour difference when we are in British summertime instead of GMT. Highly recommend this app.

Store Using app Total reviews Average rating
Burden Arb 2 months 5 5.0
5 / 5 Share
April 29, 2025

Amazing support! The team responded quickly, resolved every issue I had, and even helped with a custom request. Super friendly, efficient, and professional :)

Store Using app Total reviews Average rating
Pool Tools 8 days 1 5.0
5 / 5 Share
Sept. 8, 2024

Good service

Store Using app Total reviews Average rating
Royal Ambience™ 8 months 2 5.0
5 / 5 Share
Dec. 4, 2023

The Mega Callback up is exactly what it needed. We are not a service company so we just wanted to easily allow customers to request a call back if they had a question regarding ordering a custom product. The Mega Callback support team was nothing but great - they quickly made some tweaks for us to better support our needs. If you need a call-back service - don't look anywhere else.

Store Using app Total reviews Average rating
VMAT 3 months 10 5.0
5 / 5 Share
June 30, 2022

Helpful and very quick support when an issue arose. I would recommend the app to others if collecting call back information is important to your business

Store Using app Total reviews Average rating
Online RV Supply 5 days 2 5.0

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