Callexa NPS Feedback
Get valuable customer feedback with automated NPS surveys.
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5.0
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#13,180
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Reviews Summary
Callexa NPS Feedback is a Shopify App that allows ecommerce merchants to gather valuable customer feedback through automated NPS surveys. The app offers full automation and customizable survey templates to analyze and measure customer sentiment. Users can send surveys based on the Net Promoter Score after an order has been shipped, sync incoming ratings and comments to Shopify order entries, and access statistics and reporting functions through a convenient dashboard. With Callexa, merchants can evaluate their shop, service, and product quality, gather feedback from customers, and track improvements over time.
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June 10, 2019
This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!
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