Callexa NPS Feedback
Get valuable customer feedback with automated NPS surveys.
Rating
5.0
feedback
4
chart
#9,408
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
25%
-
Less than a year
25%
-
More than a year
50%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of installation, integration, and configuration. Customers appreciate the functionality provided, such as NPS surveys with follow-up questions, ratings as tags, and comments added to orders. The app is described as a must-have for online shops, offering valuable insights even in the free plan. Users also highlight the app's intuitive interface and reporting dashboard. Overall, the app is highly recommended for businesses looking to improve customer service and product offerings.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 1, 2020
This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.
June 10, 2019
This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!
April 25, 2019
Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more