Callexa NPS Feedback

Callexa NPS Feedback is a Shopify App that allows ecommerce merchants to collect valuable customer feedback through automated NPS surveys. The app offers full automation, customizable survey templates, and the ability to analyze and measure customer sentiment. Merchants can send surveys based on the Net Promoter Score after an order has been shipped, sync incoming ratings and comments with Shopify order entries, and access statistics and reporting functions through a convenient dashboard. With Callexa, merchants can evaluate their shop, service, and product quality, gather feedback from customers, and track improvements over time.