Callexa NPS Feedback

Callexa NPS Feedback is a Shopify App that allows ecommerce merchants to gather valuable customer feedback through automated NPS surveys. The app enables users to analyze and measure customer sentiment with full automation and customizable survey templates. With Callexa, merchants can send automated surveys based on the Net Promoter Score after an order has been shipped, sync incoming ratings and comments to Shopify order entries, and access a convenient dashboard with statistics and reporting functions. Users can evaluate their shop, service, and product quality, gather feedback from customers, and track improvements over time.