CallFlows ‑ AI Phone Agent
Shopify AI phone agent answers calls in 50+ languages.
Rating
5.0
feedback
5
chart
#2,523
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
20%
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Less than a day
0%
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Less than a month
60%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its high level of customization, accuracy of answers, and quick setup time. Customers appreciate the natural-sounding 'agent' and the reduction in missed calls and abandoned carts. The app's versatility in not only providing support but also collecting valuable information for marketing purposes has been a significant time-saver for users. Overall, the app is seen as a simple and effective solution for handling phone calls and freeing up time for other tasks like marketing.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
What impressed us most is how customizable it is. We added specific instructions for the agent, custom greetings, etc. The accuracy of answers is actually sometimes even better than human agents. The analytics dashboard is a nice bonus — lots of insights we didn’t have before.
Nov. 23, 2025
We added Call Flows AI mainly to stop the endless missed calls… but it ended up doing much more. Customers actually compliment the “agent” because it sounds so natural. We've seen fewer abandoned carts now... Worth every penny.
Nov. 21, 2025
Setup time is very quick. The agent skills are amazing, they basically cover almost any topic a customer may call about. We had special requests for agent behavior and support team guided us how to achieve them.
Aug. 28, 2025
We use it a bit differently - not only as a support service but also configured it to collect info for each call which helps us later wuth the marketing and pushing new sales opportunities. Saved us a ton of work hours. Much appreciated!
Aug. 9, 2025
Finally a simple solution for repetitive calls. Honestly, every app is pushing integrations, features that you will never use, instead of just handling phone calls for the store… Thanks to that, my team now has more time for marketing than support
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