CallFlows ‑ AI Phone Agent
The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in handling calls, saving time, and improving customer service. Users appreciate the app's ability to handle overdue invoices, book appointments efficiently, filter out spam calls, and provide a personalized touch that doesn't sound robotic. The app's ease of setup, quick support responses, and customizable features are highlighted as major strengths. Some users also mention the app's unified calls view, flexibility in call flow logic, and analytics dashboard as valuable tools for managing customer interactions and improving business processes.
Had the agent call our overdue invoice list over a weekend. Monday morning I logged in to find several payments that came in after a friendly reminder call. It is almost too easy. Only thing I'd add is a clearer log of what was said on each call so I can follow up personally where needed.
Honestly bought it on a whim during a busy season. Turns out it books appointments better than I do because it never gets tired or annoyed. Wish I'd done it sooner.
We get a lot of spam and after-hours calls that nobody wants to deal with. Now the agent handles them and I only see the ones worth seeing. Didn't think I'd care about a phone app this much but here we are.
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