CallFlows ‑ AI Phone Agent
The reviews for the Callflows Shopify app are overwhelmingly positive, with users praising its ease of setup, flexibility in call flow logic, and efficient customer service capabilities. Merchants appreciate the quick setup time, comprehensive agent skills, and the ability to customize agent behavior to meet specific needs. Additionally, users have found creative ways to utilize the app beyond traditional customer support, such as collecting valuable customer information for marketing purposes and generating new sales opportunities, leading to significant time savings and increased efficiency.
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Had the agent call our overdue invoice list over a weekend. Monday morning I logged in to find several payments that came in after a friendly reminder call. It is almost too easy. Only thing I'd add is a clearer log of what was said on each call so I can follow up personally where needed.
Honestly bought it on a whim during a busy season. Turns out it books appointments better than I do because it never gets tired or annoyed. Wish I'd done it sooner.
We get a lot of spam and after-hours calls that nobody wants to deal with. Now the agent handles them and I only see the ones worth seeing. Didn't think I'd care about a phone app this much but here we are.
It's good, does what it says. A few more integrations would make it great but for the price I'm not complaining. Support replies quick too which is rare these days.
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