ESTS ‑ RMA Call Desk

ESTS - RMA Call Desk is a Shopify App designed to help ecommerce merchants turn visitors into customers with smart callback requests. It offers AI-powered callback requests that capture, prioritize, and convert high-intent leads into customers. The app allows visitors to instantly request a call from the store, while AI analyzes inquiries, identifies priority leads, and suggests the best response timing. Merchants can manage all conversations from a centralized dashboard, leading to more opportunities being converted into conversions with speed and precision.