Cameo ‑ Instagram Shop Feed
Shopify app to create Instagram Shop Feed on Store
Rating
4.5
feedback
201
chart
#2,191
Reviews Over Time
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Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the professional look it gives to their site, the ease of use, and the helpful customer service. Users have mentioned that the app works as expected, helps in showcasing Instagram content on their website, and enhances customer engagement. The customer support team is praised for being responsive and quick to assist with setup and troubleshooting. However, on the negative side, there are complaints about the app not working, issues with customer service responsiveness, and some users feeling misled about the app's capabilities. Some users also mentioned concerns about the cost of the app compared to its functionality.
Highlights
Rating Breakdown
All reviews
July 3, 2024
App stopped working completely, contacted customer support several times. Only response ever received was 'Facebook has implemented modifications to its API, which has resulted in the emergence of this issue. Our development team is currently working to resolve this matter.' However every time we tried to check on the issue they only replied with 'Our developers are still checking on this' First contact was February 2024 last email received was April 2024. It's now July and we still do not have a working app on our site yet are paying a monthly fee. When the app was working you'd have to constantly check your website to see if any photos actually showed up. If they didn't you'd have to reconnect to get the pictures to show up. Do not recommend.
Aug. 18, 2021
Really helped my site look professional and adding my instagram is a huge plus for my visuals and customer engagement! Highly recommend!
Aug. 17, 2020
Looks great! . Needed some help with set up and they got back to me ASAP and set it up exactly as i asked. Super happy with the overall look and functionality.
July 23, 2020
App works as expected and great responsive customer service on our install. Had our gallery set up in minutes.
July 11, 2020
Excellent customer service. Very quick to reply and very. helpful. Recommend. Like the look of it and easy to use. Thank you.
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