Cameo ‑ Instagram Shop Feed for Shopify

Cameo ‑ Instagram Shop Feed

Shopify app to create Instagram Shop Feed on Store

Rating

4.5

feedback

135

Reviews

chart

#2,347

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    7%
  • Less than a month
    42%
  • Less than a year
    66%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a range of positive and negative feedback. On the positive side, many users praised the app for its functionality, ease of use, and the professional look it added to their websites. Customers appreciated the ability to showcase their Instagram feed on their online store, making it visually appealing and engaging for visitors. The customer service was also highlighted as a strong point, with many users mentioning quick responses and helpful assistance from the support team. Additionally, the app was commended for its ability to enhance customer engagement and drive sales through Instagram integration. On the negative side, some users experienced issues with the app not working properly, leading to frustration and dissatisfaction. There were complaints about the app not meeting expectations, being misleading in its marketing, and lacking certain features that users were looking for. Some customers also mentioned difficulties with customer support, including slow responses and unhelpful interactions. Overall, while the app received praise for its functionality and customer service, there were concerns raised about performance issues and misaligned expectations.

Highlights

Positive feedback on functionality and ease of use, Professional look added to websites, Praise for customer service and quick responses
Mixed reviews with positive and negative feedback, App praised for enhancing customer engagement through Instagram integration, Some users experienced issues with app not working properly
Complaints about app not meeting expectations and lacking certain features, Concerns raised about performance issues and misaligned expectations, Difficulties with customer support including slow responses

Rating Breakdown

  • 5
    125% (169 ratings)
  • 4
    11% (15 ratings)
  • 3
    4% (5 ratings)
  • 2
    2% (3 ratings)
  • 1
    7% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 3, 2024

App stopped working completely, contacted customer support several times. Only response ever received was 'Facebook has implemented modifications to its API, which has resulted in the emergence of this issue. Our development team is currently working to resolve this matter.' However every time we tried to check on the issue they only replied with 'Our developers are still checking on this' First contact was February 2024 last email received was April 2024. It's now July and we still do not have a working app on our site yet are paying a monthly fee. When the app was working you'd have to constantly check your website to see if any photos actually showed up. If they didn't you'd have to reconnect to get the pictures to show up. Do not recommend.

Using app

Over 6 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 18, 2021

Really helped my site look professional and adding my instagram is a huge plus for my visuals and customer engagement! Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 17, 2020

Looks great! . Needed some help with set up and they got back to me ASAP and set it up exactly as i asked. Super happy with the overall look and functionality.

Using app

2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

July 23, 2020

App works as expected and great responsive customer service on our install. Had our gallery set up in minutes.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 11, 2020

Excellent customer service. Very quick to reply and very. helpful. Recommend. Like the look of it and easy to use. Thank you.

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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