Campaignified
Segment your email subscribers with detailed custom field data
Rating
4.2
feedback
6
chart
#7,013
Reviews Over Time
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Reviews Summary
The reviews for the app are a mix of positive and negative feedback. While some users praise the app for its easy installation, great tutorials, elegant design, and seamless functionality, others criticize the app for poor customer service, being charged during the trial period, and delays in resolving issues due to lack of manpower. Overall, the app seems to excel in email marketing workflow capabilities and customer communication, but falls short in terms of customer support and billing practices.
Highlights
Rating Breakdown
All reviews
March 8, 2019
HORRIBLE service from top to bottom. Rude, not helpful, was given 14 day trial but charged me on day one. Sat on a campaign for days with no resolve and due to lack of man power I was told. Way better service available, with better customer service and support.
Oh, we’re sorry to hear you had a horrible experience! The billing side of things is handled by Shopify—and charges on day one even with a free-trial period are usually a result of having installed the app at some point in the past then uninstalled and reinstalled. We’ll definitely look into how this happened and how it can be avoided in the future. Usually, we’re very quick to issue a refund in cases like this. If we didn’t do this, please reach out and we’ll make sure it gets done. As for the campaign side of things, Campaignified is simply a connector for Campaign Monitor. We are not in any way affiliated and have no control over their platform or campaign management. We simply sync data so you can build and manage segments in Campaign Monitor. It looks from our records like you might have reached out to their support rather than ours. If we did drop the ball, please feel free to reach out again and we will do our best to make it right.
Oct. 5, 2018
Has really let me step up my email marketing workflow capabilities and taken communication with my customers to a new level
Aug. 5, 2015
Just what you need in an app like this -- elegant thoughtful design, easy setup and it just works without ever causing any issues.
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