Campaignified for Shopify

Campaignified

Segment your email subscribers with detailed custom field data

Developer
View on App Store

Rating

4.2

feedback

6

Reviews

chart

#7,013

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    33%
  • More than a year
    50%

Reviews Summary

The reviews for the app are a mix of positive and negative feedback. While some users praise the app for its easy installation, great tutorials, elegant design, and seamless functionality, others criticize the app for poor customer service, being charged during the trial period, and delays in resolving issues due to lack of manpower. Overall, the app seems to excel in email marketing workflow capabilities and customer communication, but falls short in terms of customer support and billing practices.

Highlights

Positive feedback on easy installation and great tutorials
Positive comments on elegant design and seamless functionality
Negative feedback on poor customer service and billing issues
Positive feedback on email marketing capabilities and customer communication
Negative comments on delays in issue resolution due to lack of manpower

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 8, 2019

HORRIBLE service from top to bottom. Rude, not helpful, was given 14 day trial but charged me on day one. Sat on a campaign for days with no resolve and due to lack of man power I was told. Way better service available, with better customer service and support.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Oh, we’re sorry to hear you had a horrible experience! The billing side of things is handled by Shopify—and charges on day one even with a free-trial period are usually a result of having installed the app at some point in the past then uninstalled and reinstalled. We’ll definitely look into how this happened and how it can be avoided in the future. Usually, we’re very quick to issue a refund in cases like this. If we didn’t do this, please reach out and we’ll make sure it gets done. As for the campaign side of things, Campaignified is simply a connector for Campaign Monitor. We are not in any way affiliated and have no control over their platform or campaign management. We simply sync data so you can build and manage segments in Campaign Monitor. It looks from our records like you might have reached out to their support rather than ours. If we did drop the ball, please feel free to reach out again and we will do our best to make it right.

4 / 5 Share

Oct. 5, 2018

Has really let me step up my email marketing workflow capabilities and taken communication with my customers to a new level

Using app

About 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

May 1, 2016

Great app! Easy to install and great tutorials.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 5, 2015

Just what you need in an app like this -- elegant thoughtful design, easy setup and it just works without ever causing any issues.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2014

Campaignified makes it so easy to keep in touch with customers.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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