Rating

5.0

feedback

25

Reviews

chart

#2,132

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    32%
  • Less than a year
    52%
  • More than a year
    8%

Reviews Summary

The reviews for the CanadaCustomsDuty app are overwhelmingly positive, with users praising its ability to simplify the shipping process to Canada by calculating and displaying costs upfront. Customers appreciate the transparency and the elimination of surprise fees, leading to increased customer satisfaction and reduced cart abandonment rates. The app is described as user-friendly, time-saving, and reliable, with a supportive and responsive customer service team. Users also highlight the ease of setup and the significant impact on streamlining the shipping process.

Highlights

Positive customer experience and increased satisfaction due to transparent pricing and elimination of surprise fees
User-friendly interface and time-saving features
Reliable calculations and upfront cost display
Efficient setup process and streamlined shipping operations
Responsive and supportive customer service

Rating Breakdown

  • 5
    96% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2024

This app is easy to set up and helps customers avoid customs surprises. My customers now get clear, transparent pricing, and it’s helped build trust!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

We had some issues with Canadian customers being surprised by extra fees. CanadaCustomsDuty has simplified this completely, showing costs upfront, which our customers love!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

This app made shipping much easier. Duties and taxes are calculated upfront, so customers aren’t surprised. It’s simple to use and saves time.

Using app

13 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 22, 2024

I love how easy this app makes shipping to Canada. No more worrying about extra customs fees or surprise bills. It’s all included, which makes my customers happy!

Using app

7 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 12, 2024

We’ve struggled with complaints about surprise fees for Canadian customers. DDP provided an easy way to calculate and display fees right in the cart. It’s made checkout transparent, and we’ve seen less cart abandonment. Thanks

Using app

2 months

Total reviews

8

Average rating

5.0

All reviews

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