BorderBuddy Ship to Canada
Ship International to Canada. Simply customs duties paid!
Rating
5.0
feedback
20
chart
#4,033
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
40%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
Border Buddy has received a mix of positive and negative reviews from Shopify users. Positive aspects highlighted include the app's ability to calculate and display duties and taxes upfront, leading to transparent checkout processes and reduced cart abandonment rates. Users appreciate the user-friendly interface, quick setup, time-saving features, and responsive customer support. Additionally, many users have mentioned that the app has helped them streamline their shipping processes and improve customer satisfaction by eliminating surprise fees. On the other hand, a negative review raised concerns about the lack of support responsiveness, leading to doubts about the legitimacy of the app.
Highlights
Review RSS Feed
All reviews
Jan. 9, 2026
As a long time Shopify seller and user of a fair number of apps I was hoping Border Buddy would function, but after calling a few number listed for support and no repeated emails being responded to Ihave to say this appears to be a scam. I am surprised Shopify lets this app exist on the platform.
Dec. 7, 2024
We had some issues with Canadian customers being surprised by extra fees. CanadaCustomsDuty has simplified this completely, showing costs upfront, which our customers love!
Nov. 12, 2024
We’ve struggled with complaints about surprise fees for Canadian customers. DDP provided an easy way to calculate and display fees right in the cart. It’s made checkout transparent, and we’ve seen less cart abandonment. Thanks
Oct. 14, 2024
I’ve been using this app for a few months, and it’s been great. It calculates duties and taxes, so my customers in Canada know exactly what they’ll pay. Very reliable!
Aug. 28, 2024
Installed the app in seconds with no complicated setup. It has saved us time and money by streamlining our shipping process. The support team is helpful and quickly resolved the issues we had.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more