Rating

5.0

feedback

13

Reviews

chart

#6,968

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    69%
  • More than a year
    0%

Reviews Summary

BorderBuddy is highly praised by ecommerce merchants for its ease of use, exceptional customer service, and cost-effectiveness. Users appreciate how the app simplifies the process of shipping products to Canada, eliminates surprise fees for customers, and provides quick solutions to any issues that may arise. The personal touch and responsiveness of the BorderBuddy team have been highlighted as a major strength, with users expressing gratitude for the support received. The app has been described as a game-changer, making importing goods to Canada seamless and increasing sales to the country. Overall, merchants are extremely satisfied with the results and efficiency of BorderBuddy.

Highlights

Ease of use and convenience
Exceptional customer service
Cost-effectiveness
Seamless shipping to Canada
Increased sales and customer satisfaction

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 26, 2024

I am so incredibly happy with BoarderBuddy! It was so easy to set up and now I can ship products to Canada without surprising my customers with additional fees! I can't believe I went years without it!

Store

HenGear

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Love to hear it! Thank you so much for this great review.

5 / 5 Share

Feb. 14, 2024

Great customer service. Had an issue (which was my fault) team addressed it. Works perfect

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this nice review! Perfect is what we like to hear. ;-)

5 / 5 Share

Sept. 25, 2023

Been great so far, giving customers better rates to ship to Canada and taking the work off my plate to do so!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear your customers are enjoying better rates and that you have less work to do with those Canadian orders. Thank you for the great review!

5 / 5 Share

July 23, 2023

Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear BorderBuddy Ship to Canada has helped increase your Canadian sales! Thank you for this great review.

5 / 5 Share

May 8, 2023

Very easy app to work with especially because customer service is so Helpful. Monty is the Man!!! Thank you!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We all love Monty! Thank you for this great review.

All reviews

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