BorderBuddy ‑ Canada Duties
No Surprise international duties paid shipping to Canada
Rating
5.0
feedback
19
chart
#2,232
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
BorderBuddy is highly praised by ecommerce merchants for its ease of use, time-saving features, and transparent shipping process. Users appreciate the quick setup process, cost-efficiency, and the elimination of surprise fees for customers. The customer service team is consistently mentioned as helpful, responsive, and providing exceptional support. However, a few users have expressed concerns about the high brokerage fee, especially for products with lower prices. Overall, BorderBuddy has significantly improved the shipping experience to Canada for many businesses, leading to increased customer satisfaction and smoother operations.
Highlights
Rating Breakdown
All reviews
Aug. 28, 2024
Installed the app in seconds with no complicated setup. It has saved us time and money by streamlining our shipping process. The support team is helpful and quickly resolved the issues we had.
Aug. 17, 2024
The app is very user-friendly and has saved me so much time. No more surprise fees for my customers. The support team is also very helpful and responsive.
Aug. 12, 2024
Love this app! It simplifies the process of calculating customs duties. My customers appreciate the transparency.
April 26, 2024
I am so incredibly happy with BoarderBuddy! It was so easy to set up and now I can ship products to Canada without surprising my customers with additional fees! I can't believe I went years without it!
Feb. 14, 2024
Great customer service. Had an issue (which was my fault) team addressed it. Works perfect
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