BorderBuddy Ship to Canada
Ship International to Canada. Simply customs duties paid!
Rating
5.0
feedback
20
chart
#4,479
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
5%
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Less than a day
0%
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Less than a month
40%
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Less than a year
50%
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More than a year
0%
Reviews Summary
BorderBuddy is highly praised by ecommerce merchants for its ease of use, exceptional customer service, and cost-efficiency in shipping products to Canada. Users appreciate the seamless setup process and the ability to provide customers with transparent shipping rates that include duties, eliminating any surprises upon delivery. The app has been described as a game-changer, with merchants reporting increased sales to Canada and smoother shipping processes. The responsive and helpful customer service team, particularly highlighted by users, adds to the positive experience of using BorderBuddy. However, some users have mentioned minor issues or skepticism initially, but these were quickly addressed by the team, leading to overall satisfaction with the app.
Highlights
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All reviews
Jan. 9, 2026
As a long time Shopify seller and user of a fair number of apps I was hoping Border Buddy would function, but after calling a few number listed for support and no repeated emails being responded to Ihave to say this appears to be a scam. I am surprised Shopify lets this app exist on the platform.
Dec. 7, 2024
We had some issues with Canadian customers being surprised by extra fees. CanadaCustomsDuty has simplified this completely, showing costs upfront, which our customers love!
Nov. 12, 2024
We’ve struggled with complaints about surprise fees for Canadian customers. DDP provided an easy way to calculate and display fees right in the cart. It’s made checkout transparent, and we’ve seen less cart abandonment. Thanks
Oct. 14, 2024
I’ve been using this app for a few months, and it’s been great. It calculates duties and taxes, so my customers in Canada know exactly what they’ll pay. Very reliable!
Aug. 28, 2024
Installed the app in seconds with no complicated setup. It has saved us time and money by streamlining our shipping process. The support team is helpful and quickly resolved the issues we had.
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