Rating

5.0

feedback

13

Reviews

chart

#7,133

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    69%
  • More than a year
    0%

Reviews Summary

BorderBuddy is receiving overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Users are praising the app for its ease of setup, excellent customer service, and the ability to ship products to Canada without surprising customers with additional fees. The app has been described as a game-changer, making the process of shipping to Canada seamless and cost-efficient. Users appreciate the personalized service provided by the BorderBuddy team, with specific mentions of Monty's helpfulness and responsiveness. Additionally, the app has been commended for minimizing high brokerage rates and import fees, leading to increased Canadian orders and customer satisfaction.

Highlights

Ease of setup and use
Excellent customer service
Cost-efficiency
Minimization of high brokerage rates and import fees
Increased Canadian orders and customer satisfaction

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 26, 2024

I am so incredibly happy with BoarderBuddy! It was so easy to set up and now I can ship products to Canada without surprising my customers with additional fees! I can't believe I went years without it!

Store

HenGear

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Love to hear it! Thank you so much for this great review.

5 / 5 Share

Feb. 14, 2024

Great customer service. Had an issue (which was my fault) team addressed it. Works perfect

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this nice review! Perfect is what we like to hear. ;-)

5 / 5 Share

Sept. 25, 2023

Been great so far, giving customers better rates to ship to Canada and taking the work off my plate to do so!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear your customers are enjoying better rates and that you have less work to do with those Canadian orders. Thank you for the great review!

5 / 5 Share

July 23, 2023

Exceptional and personal service by BorderBuddy marked every step of our process as we worked together to get a shipment out to Canada quickly. Monte provided quick step by step instructions to fix our issue, had great insight into the Shopify process, and identified where our problems lay, PLUS he stayed in contact consistently to ensure our journey through the process was a success. We are grateful for the assistance and we are blown away with how EASY it has now been to use BorderBuddy to ship through per Canadian customer order and invoice. Best business decision we have made to date to use BorderBuddy to increase our sales to Canada and beyond. 100% satisfied.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear BorderBuddy Ship to Canada has helped increase your Canadian sales! Thank you for this great review.

5 / 5 Share

May 8, 2023

Very easy app to work with especially because customer service is so Helpful. Monty is the Man!!! Thank you!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We all love Monty! Thank you for this great review.

All reviews

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