All reviews

Rating Breakdown

  • 5
    52% (129 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 64% (84)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2026

Captain Shipping Protection added a nice extra layer for my customers at checkout. they can choose protection and feel safer ordering. i like that i keep the fees too. sometimes the widget styling didnt match my theme and i had to tweak css, but overall works well.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Works perfect and you can make a lot of customizations

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

I haven't had a claim denied yet! They do what they say!

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 22, 2026

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Works flawlessly. Customer service was amazing. This is the shipping insurance app that you need to get for your shop.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Fast customer service xD

Using app

30 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Using app

About 3 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 5, 2026

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

We have been using Captain Shipping Protection since the very early days they provided this app and are super happy. It has helped us offering a valuable offer to our customers that provides them with confidence that their orders arrive safe and if something should happen during transit that they get priority resolution and either a refund or a replacement product without any hazzle. The support team is super responsive and if we have any questions are getting us answers straight away!

Using app

Almost 2 years

Total reviews

30

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

a+++++++++++++++++++++

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

The best! Real-time support and able to gave us immediate solution :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Captain Shipping Protection works great, and the support is even better. I had an issue with the widget not showing in my cart, and Sagar resolved it super fast. Highly recommend!

Store

SUNI

Using app

About 8 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 4, 2026

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Very good app, very helpful for managing stolen orders.

Using app

4 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 2, 2026

Good and fast support, highly recommend the app

Store

Pawira

Using app

About 1 hour

Total reviews

6

Average rating

5.0