Balance by Carbon Checkout for Shopify

Balance by Carbon Checkout

Align your brand with a cause, and boost conversion, AOV,...

Rating

4.9

feedback

16

Reviews

chart

#8,857

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    62%
  • More than a year
    19%

Reviews Summary

The reviews for the Carbon Checkout Shopify App are overwhelmingly positive, with users praising the excellent customer service, ease of use, and the innovative idea behind the app. Customers appreciate the option to offset carbon emissions and the seamless integration with Shopify. The app is described as easy to install and unobtrusive, allowing customers to choose whether to contribute or not. Users also commend the responsiveness of the customer service team and the positive impact the app has on their businesses and customer base. However, there are a few mentions of minor issues such as the app removing site headers, but these seem to be isolated incidents.

Highlights

Excellent customer service and responsiveness
Innovative idea and easy to use
Positive impact on businesses and customer base
Minor issues reported like site header removal
Seamless integration with Shopify

Rating Breakdown

  • 5
    88% (14 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 3, 2021

The customer service is just wonderful. Colby is keen to please and great to communicate with. Thank you team

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

A great feature to add the option for customers. Custom service has been very responsive in making this seamless with Shopify and easy to use.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2020

Awesome app, great idea, easy to use and customer service/tech support if you need it is outstanding. Keep doing what you're doing guys and the fact it's free makes it even better!

Using app

10 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 4, 2018

This is such a good idea - not much take up yet - but it will come. Very easy to install then just leave it alone and let it work

Using app

12 months

Total reviews

18

Average rating

4.7

4 / 5 Share

March 15, 2017

What I would like to be implanted: The choice to the owner to load or take charge of the gift Even more give the choice to charge the shop if the customer pays as well Ex $ 1 don = 50c customers and 50c shop

Using app

1 day

Total reviews

7

Average rating

3.9

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more