Shift ‑ Cause in Commerce
Enhance your customer experience with value-aligned impact
Rating
4.8
feedback
5
chart
#4,636
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
80%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the team. Users appreciate the responsiveness and communication skills of the customer service representative, making the experience seamless and easy to use. The app itself is described as a great feature that resonates well with the customer base, with users receiving messages of appreciation from customers for offering the service. However, there is a mention of an issue where the app removed the site's header, causing inconvenience and requiring a backup restore.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 3, 2021
The customer service is just wonderful. Colby is keen to please and great to communicate with. Thank you team
Nov. 2, 2020
A great feature to add the option for customers. Custom service has been very responsive in making this seamless with Shopify and easy to use.
Nov. 4, 2018
This is such a good idea - not much take up yet - but it will come. Very easy to install then just leave it alone and let it work
Sept. 17, 2015
Excellent product that really resonates well with my customer base. Not only does everyone use it, but I get messages from customers telling me they appreciate the fact that we offer the service and that it was easy to use. I think it adds a feel good factor and I'm really excited to watch and see the progress of the projects that we are now part of funding. Thanks to the Carbon checkout crew for the excellent customer service and ease of setup.
July 3, 2015
edit: According to the app maker, issue with the app has been fixed. I haven't reinstalled it but I still like the idea so I'm giving it 4 stars. App ended up removing my site's header. Had to restore it from a backup. Good concept though. 4 stars for the concept -3 stars for removing my site's header
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