Cartly Abandoned Cart Recovery for Shopify

Cartly Abandoned Cart Recovery

Abandoned Cart Recovery Email, Shopify app

Rating

4.8

feedback

1,130

Reviews

chart

#3,141

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    31%
  • Less than a year
    50%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick response times. Many users mentioned specific support agents by name, highlighting their professionalism and effectiveness in resolving issues. The app itself was described as easy to use and effective in recovering abandoned carts. Some users appreciated the proactive assistance they received in setting up email campaigns and customizing features. Overall, the app's functionality and the dedicated support team were highly valued by the merchants who installed it.

Highlights

Exceptional customer service and quick response times
Effective in recovering abandoned carts
Easy to use and customize features
Proactive assistance in setting up email campaigns
Professionalism and effectiveness of support agents

Rating Breakdown

  • 5
    84% (947 ratings)
  • 4
    11% (127 ratings)
  • 3
    2% (23 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 23, 2024

Luis helped me add the discount code to our abandoned cart email. I tried myself and was clueless!! So glad he helped me out and got it done so quickly!! Hopefully this will help us out with those abandoned carts!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2024

excelente, muy buen servicio al cliente para resolver dudas

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2024

Everything is perfect, I recommend it 100%.

Store

NOVATEK

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for rating and recommending the app. 🙏

5 / 5 Share

June 12, 2024

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

5 / 5 Share

June 9, 2024

Kate was very nice and set up all the abandoned cart emails and coupon codes for me. Thanks Kate!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

All reviews

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