Rating

4.8

feedback

249

Reviews

chart

#3,869

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    34%
  • Less than a day
    22%
  • Less than a month
    23%
  • Less than a year
    10%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted specific team members who were exceptionally helpful and dedicated to resolving issues promptly. The app itself was described as easy to use, effective in recovering abandoned carts, and packed with useful features. Users appreciated the 24/7 availability of customer support and the quick responses received. However, there was one negative review mentioning issues with email translation and delayed progress in sending recovery emails.

Highlights

Excellent customer service and support
Ease of use and effectiveness in recovering abandoned carts
24/7 availability of customer support
Positive feedback on specific team members
One negative review mentioning email translation issues and delayed progress

Rating Breakdown

  • 5
    88% (219 ratings)
  • 4
    7% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 95% (236)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

O luis me atendeu muito bem

Store

ROM

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Just installed it, and Grace was incredibly helpful in getting everything set up. I’m excited to boost my sales with the abandoned order emails!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Store

Kaahu

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

This app is amazing i mean automation mails and all. This app handles everything and one place it is too good.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

The best customer service, attentive and dedicated. Michelle is the best in the world A++++++++++++++++++++++

Using app

About 7 hours

Total reviews

3

Average rating

5.0

All reviews

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