Rating

4.8

feedback

1,184

Reviews

chart

#3,268

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    30%
  • Less than a year
    49%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the helpfulness of the support team, mentioning specific team members who went above and beyond to assist them. The app itself was described as easy to use and effective in recovering abandoned carts. However, there were a few users who faced issues with translation and email delivery, leading to some dissatisfaction. Overall, the app seems to have a strong customer support system and user-friendly interface, making it a popular choice among ecommerce merchants.

Highlights

Excellent customer service and quick response times
User-friendly interface and effective in recovering abandoned carts
Issues with translation and email delivery
Specific team members mentioned for going above and beyond to assist users
Strong customer support system

Rating Breakdown

  • 5
    84% (998 ratings)
  • 4
    11% (128 ratings)
  • 3
    2% (23 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (27 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2025

Excellent customer service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

Fantastic experience at set up with Sam. Great app, and even better customer service.

Store

Cokima

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

4 / 5 Share

March 4, 2025

Alice helped me with my add to cart email signup issue and we figured it out quickly. Easy to use app Great customer service

Using app

About 1 hour

Total reviews

6

Average rating

4.8

Developer Reply

Hi QHC Supply Admin, Thank you for adding a wonderful review and we're glad that our support team was able to help you quickly. We still want to improve your experience to 5-star with us. Our support manager has reached out to you via email. Please respond and let us know how we can further improve your experience? All the best!

5 / 5 Share

March 3, 2025

Good customer support see let see how it goes for my abondoned orders recovery process team is working on it hopeful for good response. Thanks

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 Our customer support team is available 24/7 for you. 🙏🏻

5 / 5 Share

Jan. 27, 2025

I really like that there is a support team that is ready to help 24/7!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 🙏🏻

All reviews

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