Cartly Abandoned Cart Recovery for Shopify

Cartly Abandoned Cart Recovery

Abandoned Cart Recovery Email, Shopify app

Rating

4.8

feedback

1,163

Reviews

chart

#5,915

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    31%
  • Less than a year
    50%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Betty, Kate, Luis, Arya, Ross, Alan, Eva, Sam, and others. Users appreciate the quick responses, helpful assistance in setting up the app, and resolving any issues they encounter. The live chat support is highlighted as a standout feature, with users finding it easy to navigate and beneficial for their store operations. The app itself is described as easy to use, effective in recovering abandoned carts, and highly recommended by satisfied customers. Some users specifically mention the app's customization options and the ability to import past carts for recovery.

Highlights

Positive customer support experience
Ease of use and effectiveness in recovering abandoned carts
Appreciation for live chat support
Customization options and import functionality
High recommendation from satisfied users

Rating Breakdown

  • 5
    84% (979 ratings)
  • 4
    11% (127 ratings)
  • 3
    2% (23 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (26 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 13, 2024

I converted 3 emails out of 3000. Never had an email campaign perform so poorly. The design is disgusting on this app. No way to implement direct discount on 'return to cart'

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 12, 2024

Great support, but haven't yet tried the features myself!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. đŸ¤—

5 / 5 Share

Sept. 8, 2024

Sorprendente!! Te ayudan en todo y muy rĂ¡pidamente! Muy recomendable!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Really nice support and answers quickly and proffesional!

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. đŸ¤—

All reviews

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