Cartly Abandoned Cart Recovery for Shopify

Cartly Abandoned Cart Recovery

Abandoned cart recovery & checkout recovery with email popup
Developer
Care Cart
Rating
4.8
Feedback
250
Reviews
Chart
#3,393
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most users praising the app’s customer support, fast response times, and hands-on help during setup. Many reviewers mention specific support agents by name and describe them as patient, knowledgeable, friendly, and proactive in solving issues, configuring abandoned cart emails, discount codes, and other settings. Users also like that the app is easy to use, quick to install, and effective for cart recovery and automation, with several saying it is helping their business or improving conversions. The main negative feedback is limited but important: one reviewer reported that the app added popups to their store without permission and that the emails were not working properly. A few other comments are more neutral or suggest minor improvements, such as wanting better push notifications. Overall, the sentiment is strongly favorable, but the reviews indicate that transparency around store changes and reliability of certain features could be improved.

Time spent using app
How long merchants keep the app installed.
Less than an hour 32%
Less than a day 24%
Less than a month 20%
Less than a year 9%
More than a year 8%
All reviews
5 / 5 Share
June 19, 2026

great app and customer support

Store Using app Total reviews Average rating
Hair Fibers About 16 hours 4 5.0
5 / 5 Share
June 7, 2026

very helpful. Will break everything down to the T.

Store Using app Total reviews Average rating
5 / 5 Share
April 27, 2026

excellent quick set up and service

Store Using app Total reviews Average rating
Mattress Supermarket 39 minutes 1 5.0
5 / 5 Share
April 23, 2026

amazing!!!! recommend out of other apps

Store Using app Total reviews Average rating
Pipmine 4 minutes 3 5.0
5 / 5 Share
April 17, 2026

i like the resposne from luis. big dog cheers

Store Using app Total reviews Average rating
Mike Mentzer 23 minutes 1 5.0

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