Cartly Abandoned Cart Recovery for Shopify

Cartly Abandoned Cart Recovery

Abandoned Cart Recovery Email, Shopify app

Rating

4.8

feedback

1,143

Reviews

chart

#5,163

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    31%
  • Less than a year
    49%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted specific support agents like Luis, Arya, and Alan for their exceptional assistance in setting up the app and resolving issues. Customers appreciated the prompt responses and willingness of the support team to go above and beyond to help them with their abandoned cart emails and discount code setups. The app itself was also commended for its effectiveness in recovering lost sales and its user-friendly interface. However, there were a few mentions of language support as an area for improvement.

Highlights

Excellent customer service and quick support
Effective in recovering lost sales
User-friendly interface
Language support as an area for improvement

Rating Breakdown

  • 5
    84% (960 ratings)
  • 4
    11% (127 ratings)
  • 3
    2% (23 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 24, 2024

Very helpful chat system

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

Excellent. Kate has been super helpful. Loving this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. 🤗

5 / 5 Share

July 18, 2024

Very easy to configure, excellent live chat to help with setup.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

5 / 5 Share

July 12, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for sharing the feedback. 🙂

5 / 5 Share

July 12, 2024

So far so good, Support excellent now to test the product

Using app

15 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. 🤗

All reviews

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