Cartly Abandoned Cart Recovery for Shopify

Cartly Abandoned Cart Recovery

Abandoned checkout & email popup to start cart recovery in...

Rating

4.8

feedback

249

Reviews

chart

#4,583

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    34%
  • Less than a day
    23%
  • Less than a month
    23%
  • Less than a year
    11%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick responses, helpfulness, and patience of the customer service representatives, such as Luis, Michelle, Grace, and Kate. The app itself was also commended for its effectiveness in recovering abandoned carts and increasing sales. Users appreciated the user-friendly interface and the features that helped automate email campaigns. However, there were a few negative reviews mentioning issues with translations, difficulty in removing popups, and low email conversion rates.

Highlights

Excellent customer service and support
Effective in recovering abandoned carts
User-friendly interface and automation features
Issues with translations and popups
Low email conversion rates

Rating Breakdown

  • 5
    88% (219 ratings)
  • 4
    7% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)

Reviews with Text

  • 95% (237)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2026

i like the resposne from luis. big dog cheers

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Cordiali

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

Ottima assistenza da parte di Luis

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2026

louis

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Michelle been extremely helpful, super insightful and with a lot of patience for my lack of computer knowledge , honestly i am impressed and very thankful to Michelle for all her help today to install the app and set it all up for my abandoned cart emails Strongly recommend her services and this app , she is an asset to the app. Thank you Michelle Monica Luz

Using app

About 1 hour

Total reviews

7

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more