Cartly Abandoned Cart Recovery
Abandoned Cart Recovery Email, Shopify app
Rating
4.8
feedback
1,186
chart
#3,312
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
7%
-
Less than a month
30%
-
Less than a year
49%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App highlight exceptional customer service as a key strength. Users consistently praise the quick and helpful support they receive from the team, with specific mentions of team members like Sam, Arya, Luis, Kate, and Alan. The app is also commended for being easy to use and for its effectiveness in recovering abandoned carts. However, there are a few negative comments regarding issues with email translations and the performance of email campaigns. Overall, the positive feedback outweighs the negative, emphasizing the app's value in improving conversion rates and reducing abandoned carts.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 1, 2025
I’ve been using the Care Cart app to set up abandoned cart recovery emails, and I must say — the experience has been excellent so far. What really stood out to me was the support from Alice. She has been incredibly helpful, responsive, and knowledgeable throughout the setup process. Her guidance made everything smooth and hassle-free. The app itself is user-friendly and packed with features that can genuinely help recover lost sales. Highly recommended for anyone looking to increase their store’s conversion rate and customer retention. Great job, Care Cart team — and a big thanks to Alice for the outstanding support!
April 16, 2025
Fantastic experience at set up with Sam. Great app, and even better customer service.
Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇
March 4, 2025
Alice helped me with my add to cart email signup issue and we figured it out quickly. Easy to use app Great customer service
Hi QHC Supply Admin, Thank you for adding a wonderful review and we're glad that our support team was able to help you quickly. We still want to improve your experience to 5-star with us. Our support manager has reached out to you via email. Please respond and let us know how we can further improve your experience? All the best!
March 3, 2025
Good customer support see let see how it goes for my abondoned orders recovery process team is working on it hopeful for good response. Thanks
Thank you so much for your feedback! 😊 Our customer support team is available 24/7 for you. 🙏🏻
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