Rating

4.7

feedback

181

Reviews

chart

#1,033

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    10%
  • Less than a year
    52%
  • More than a year
    33%

Reviews Summary

Carro, the Shopify app, has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its exceptional customer service, ease of use, and ability to help them expand their product selection and partnerships with other brands. The support team, particularly David, is highlighted for being responsive, helpful, and proactive in assisting users with onboarding and any questions they may have. The platform's seamless integration into Shopify, user-friendly interface, and variety of available products are also commended. Users appreciate the opportunity to collaborate with new partners easily and quickly, leading to accelerated business growth and increased sales. However, there are a few mentions of the app being slightly expensive due to monthly fees and a commission percentage, but the results it produces are deemed worth the cost.

Highlights

Exceptional customer service and support
Ease of use and seamless integration into Shopify
Ability to expand product selection and partnerships
Slightly expensive with monthly fees and commission percentage
Accelerated business growth and increased sales

Rating Breakdown

  • 5
    87% (157 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 11, 2024

Carro has been amazing in helping us launch and scale a marketplace for small and emerging businesses. David and team are super helpful and responsive. They have helped us onboard almost 20 new brands to date to their platform with more to come. The platform allows us to implement new products in minutes, making it super easy to collaborate with new partners weekly. Our vision of building a golf marketplace would not have happened as quickly and seamlessly without the support of Carro. Thank You! - The 1803 Golf & 1803 Marketplace Team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Customer service is amazing! Fast, professional and knowledgable. No matter what time I need them they are there!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We pride ourselves in providing the best support on the planet, thank you for using Carro. :)

5 / 5 Share

June 5, 2024

Top notch customer service from Carro. The sales channels still needs some work (and this is about their vendors not Carro), but I fully believe the company will see major growth and am excited to give them a try again in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review and the recognition of our top-notch support team! Be on the daily lookout for new suppliers, our network is constantly expanding. :)

5 / 5 Share

May 15, 2024

Great experience all around. Constantly getting new products, great customer service, tailored experience. Highly recommend for anyone looking to expand their selection for their store.

Store

Vysn

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled Carro has been a valuable partner in your e-commerce journey! Thank you so much for your kind words; the Carro team is here to support your success.

5 / 5 Share

April 19, 2024

We have had a very positive experience. Carro has really accelerated our business. When we need help, Carro (particularly David) is there to provide it. Would highly recommend working with them!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that you’re loving Carro! We pride ourselves on reliable customer support, thank you for the encouraging feedback and the 5-star review. :)

All reviews

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