Rating

4.7

feedback

107

Reviews

chart

#1,487

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    58%
  • More than a year
    14%

Reviews Summary

Carro, the Shopify app, has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. The app is praised for its exceptional customer service, ease of use, and ability to help businesses expand their product selection and reach new audiences. Users appreciate the seamless integration into Shopify, the quick onboarding process, and the support provided by the Carro team. Many reviewers highlight the app's cross-selling capabilities, the opportunity to partner with sustainable brands, and the efficiency in onboarding new suppliers. However, there are a few mentions of areas that may need improvement, such as the sales channels needing some work and certain functionalities not meeting expectations.

Highlights

Exceptional customer service and support
Seamless integration and ease of use
Cross-selling capabilities and expanding product selection
Efficient onboarding process for new suppliers
Areas for improvement in sales channels and certain functionalities

Rating Breakdown

  • 5
    90% (96 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)

Reviews with Text

  • 100% (107)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 17, 2024

Great customer service!! :)

Using app

29 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the 5-star review and the recognition of our top-notch support team!

5 / 5 Share

Sept. 13, 2024

Carro has been a fantastic addition to our Shopify store! We wanted to diversify our product selection without the risk of holding inventory, and Carro made it easy to connect with the brands we wanted to work with. Best of all, no custom integrations were needed to sell the products on our site. One key factor in choosing Carro over competitors is the ability to customize data to fit our site’s specific needs. This level of control wasn’t available with other apps. We're looking forward to growing with Carro!

Store

PROOZY

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this AMAZING review! We love having Proozy in our network. :)

5 / 5 Share

June 11, 2024

Carro has been amazing in helping us launch and scale a marketplace for small and emerging businesses. David and team are super helpful and responsive. They have helped us onboard almost 20 new brands to date to their platform with more to come. The platform allows us to implement new products in minutes, making it super easy to collaborate with new partners weekly. Our vision of building a golf marketplace would not have happened as quickly and seamlessly without the support of Carro. Thank You! - The 1803 Golf & 1803 Marketplace Team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Such an amazing 5-star review, thank you! We love supporting 1803 Golf and our team is thrilled that you've had so much success using Carro.

5 / 5 Share

June 5, 2024

Customer service is amazing! Fast, professional and knowledgable. No matter what time I need them they are there!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We pride ourselves in providing the best support on the planet, thank you for using Carro. :)

5 / 5 Share

June 5, 2024

Top notch customer service from Carro. The sales channels still needs some work (and this is about their vendors not Carro), but I fully believe the company will see major growth and am excited to give them a try again in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review and the recognition of our top-notch support team! Be on the daily lookout for new suppliers, our network is constantly expanding. :)

All reviews

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