Rating

4.7

feedback

108

Reviews

chart

#1,466

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    57%
  • More than a year
    15%

Reviews Summary

The reviews for the Carro Shopify App are overwhelmingly positive, highlighting the exceptional customer service, ease of use, and the ability to connect with new brands and expand product offerings. Users appreciate the quick responses from the Carro team, the seamless integration into Shopify, and the support in onboarding new brands. The app is praised for its cross-selling capabilities, user-friendly interface, and the opportunity it provides to work with sustainable and ethical brands. However, there are a few mentions of high expectations not being met and some challenges with specific functionalities like messaging systems and shipping fees.

Highlights

Exceptional customer service and quick responses
Ease of use and seamless integration into Shopify
Cross-selling capabilities and expanding product offerings
Working with sustainable and ethical brands
Challenges with specific functionalities and high expectations not being met

Rating Breakdown

  • 5
    90% (97 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 100% (108)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 12, 2024

great platform. very helpful. quick response. quality products/superb brands. A 5/5 for us.

Using app

25 days

Total reviews

6

Average rating

5.0

Developer Reply

So happy to hear that you’re loving Carro! Thank you for the encouraging feedback and the 5-star review. :)

5 / 5 Share

Oct. 17, 2024

Great customer service!! :)

Using app

29 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the 5-star review and the recognition of our top-notch support team!

5 / 5 Share

Sept. 13, 2024

Carro has been a fantastic addition to our Shopify store! We wanted to diversify our product selection without the risk of holding inventory, and Carro made it easy to connect with the brands we wanted to work with. Best of all, no custom integrations were needed to sell the products on our site. One key factor in choosing Carro over competitors is the ability to customize data to fit our site’s specific needs. This level of control wasn’t available with other apps. We're looking forward to growing with Carro!

Store

PROOZY

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this AMAZING review! We love having Proozy in our network. :)

5 / 5 Share

June 11, 2024

Carro has been amazing in helping us launch and scale a marketplace for small and emerging businesses. David and team are super helpful and responsive. They have helped us onboard almost 20 new brands to date to their platform with more to come. The platform allows us to implement new products in minutes, making it super easy to collaborate with new partners weekly. Our vision of building a golf marketplace would not have happened as quickly and seamlessly without the support of Carro. Thank You! - The 1803 Golf & 1803 Marketplace Team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Such an amazing 5-star review, thank you! We love supporting 1803 Golf and our team is thrilled that you've had so much success using Carro.

5 / 5 Share

June 5, 2024

Customer service is amazing! Fast, professional and knowledgable. No matter what time I need them they are there!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We pride ourselves in providing the best support on the planet, thank you for using Carro. :)

All reviews

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