Edenpure.com review for Carro: Collaborative Commerce
March 4, 2022
I find this APP functions well, but the process fails. Their messaging system does not work. Some suppliers do not respond while others ship from China directly and they don't reveal this at the start. We expect prompt shipping to our customers and so far, more than half we've connect with have failed. A quick calculation of the "commission" minus Carro's 5% take leaves very little once you consider the cost of marketing, shipping and returns. So, any Supplier offering less than 20% isn't in this for a partnership. Finally, as anyone in the business knows, in order to sell ingestibles (supplements) and topicals, these products need to be covered by insurance. These Supplier would have to specifically add your company to their insurance policy otherwise your company needs additional insurance to cover the liability to sell these products. This is above and beyond typical business insurance. Frankly, this part of the equation is a mess unless you are already in this category.
Hey there, First off, thanks for keeping Carro installed and for giving us a chance to help you through the issues you're experiencing. I've already tried calling you, and I sent you an email to provide further assistance. Please get back to me so we can help you find the perfect partnerships for your store! Sincerely, David
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