Rating
4.2
feedback
25
chart
#4,464
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
8%
-
Less than a year
56%
-
More than a year
28%
Reviews Summary
The reviews for this Shopify App are quite mixed, with some users praising its ability to provide valuable insights into cart activity and user behavior. Positive aspects mentioned include the app showing the products being added to the cart, helping merchants prioritize products, and offering real-time customer behavior tracking. However, there are also negative comments about the app randomly adding products, not working properly, and lacking features like live monitoring and customer support. Some users found the information provided by the app to be inaccurate or fabricated. Overall, the app seems to be helpful for understanding customer interests and improving cart check-out rates, but there are areas that need improvement such as accuracy and additional features like notifications and better dashboard.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 29, 2023
UI is okay. I wish it had the customer name instead of just "Guest 570fcd" But it did show the product that was being added so thats good.
Dec. 5, 2021
App works as expected, though I would like to contact customer support and don't see any way to do so within the app. Hopefully someone sees this review and reaches out.
Hi Meimei Fine Teas, My email is listed under "Support" on the product page https://apps.shopify.com/cart-activity I've contacted you by email 🙇
July 22, 2021
This app is not working,No data recorded.Then,I re-install this app,but installation failed.A waste of time.
Thank you for your review, and I'm sorry you had a bad experience. If you would like please contact me and I'm sure we can troubleshoot this within the several weeks of free trial.
Feb. 11, 2020
We have been using this app for around a year. It provides valuable insights on the cart activity and user behaviour. Sometimes there appears items in a cart that were not added by user. The "extra" items we have seen were not random, but belonged to another order. Although, this has not been a major issue for us because we can recognise the extra items. https://minimepreloved.com.au/
Using app
11 months
Total reviews
4
Average rating
3.8
Thanks for your review 🙇♂️ if there are questions regarding the activities, feel free to contact me and pass me the details. We’ll look into the data 👍
Nov. 18, 2019
This app is not working, The app randomly "adding" products to the list. A waste of time! Worst experience with this plugin!!! Check your "Shopping Behavior Analysis" from Google Analytics if you want to see real stats.
CartActivity does not generate false data; we have no incentive to do so. CartActivity shows you data that was sent from Shopify. Shopify does not block bots from using online stores.
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