CartActivity for Shopify

CartActivity

Get a newsfeed of your shoppers' cart activities!

View on App Store

Rating

4.1

feedback

10

Reviews

chart

#16,886

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    10%
  • Less than a year
    50%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting its ability to provide valuable insights into customer behavior and cart activity. Users appreciate being able to see what products are being added to carts and use this information to make strategic decisions such as offering discounts. The app is praised for its functionality in alerting users to abnormal checkout activity and helping prioritize products. Some users also mention the app's good support and the important insights it provides. However, there are a few areas of improvement mentioned, such as the lack of customer name display instead of generic identifiers like 'Guest 570fcd' and the absence of a direct way to contact customer support within the app. One user mentioned a workaround for live monitoring by using a Chrome extension for tab refresh.

Highlights

Valuable insights into customer behavior and cart activity
Need for improvement in customer name display and support contact options
Positive impact on decision-making and product prioritization
Good support and important insights provided
Suggestions for enhancements like live monitoring feature

Rating Breakdown

  • 5
    50% (5 ratings)
  • 4
    30% (3 ratings)
  • 3
    10% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 29, 2023

UI is okay. I wish it had the customer name instead of just "Guest 570fcd" But it did show the product that was being added so thats good.

Using app

About 2 hours

Total reviews

13

Average rating

4.2

3 / 5 Share

Dec. 5, 2021

App works as expected, though I would like to contact customer support and don't see any way to do so within the app. Hopefully someone sees this review and reaches out.

Using app

Almost 6 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi Meimei Fine Teas, My email is listed under "Support" on the product page https://apps.shopify.com/cart-activity I've contacted you by email 🙇

1 / 5 Share

July 22, 2021

This app is not working,No data recorded.Then,I re-install this app,but installation failed.A waste of time.

Store

OGLmove

Using app

About 2 hours

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your review, and I'm sorry you had a bad experience. If you would like please contact me and I'm sure we can troubleshoot this within the several weeks of free trial.

4 / 5 Share

Feb. 11, 2020

We have been using this app for around a year. It provides valuable insights on the cart activity and user behaviour. Sometimes there appears items in a cart that were not added by user. The "extra" items we have seen were not random, but belonged to another order. Although, this has not been a major issue for us because we can recognise the extra items. https://minimepreloved.com.au/

Using app

9 months

Total reviews

4

Average rating

3.8

Developer Reply

Thanks for your review 🙇‍♂️ if there are questions regarding the activities, feel free to contact me and pass me the details. We’ll look into the data 👍

5 / 5 Share

July 15, 2018

We use this app quite a bit and it does provide good insight. For example if we see an item being added to cart alot without purchases, we would generally do a discount and that tends to do the trick. We would recommend.

Using app

About 2 years

Total reviews

11

Average rating

4.8

All reviews

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